Softline
Encyclopedia
Softline, which is part of The Sage Group
, provides business software, services and support to small and medium sized businesses. Whilst Softline's heritage is in the SME market, the company also has the experience and expertise to deal with the requirements of specific industries and larger organisations. Softline's core solutions cover accounting, ERP, Payroll
and HR, Business Intelligence, customer relationship management
and retail software solutions to small, medium and larger sized companies in South Africa
and Australia
.
Softline was founded by Ivan Epstein and Alan Osrin in 1988. In 2003, Softline was acquired by The Sage Group plc.
In December 1996, Softline Distribution was awarded the Computer Reseller News Channel Champion Accounting software Award 1996.
In October 1997, the black empowerment group Hosken Consolidated Investments (HCI) acquired 20% interest in Softline. In a back to back transaction, Softline acquired 60% of US based SVI Holdings Inc., for R150 million. This transaction marked Softline's entry into international markets. At this time, SVI had operations based in the USA and Australia.
Local and International Acquisitions 1998-2002
During 1998 Softline continued to align its focus, building its position in the accounting and payroll software market in South Africa and made the following acquisitions:
In July 1998, SVI successfully transferred their listing to the American Stock Exchange (AMEX:SVI). Ivan Epstein, as a board member and director, worked closely with the senior executive management of SVI in refining their focus, assessing opportunities, outlining strategies and raising the profile of SVI in the investment community in the USA.
In 1999, Softline Limited went on to make a number of additional acquisitions, including:
Business Management Software Solutions
Brands
Softline’s brands include Softline Accpac, Softline Enterprise, Softline Pastel Accounting, Softline Pastel Payroll and Softline VIP (Payroll and Human Resources software and services) as well as a selection of Sage products.
Amongst his various esteemed accomplishments, Ivan has a Degree in Accounting. He was recognised for his entrepreneurial attributes in September 1999 when he received Ernst & Young’s “South Africa’s Best Entrepreneur Award” in recognition of Softline’s significant growth and success. Recently Ivan was awarded the CCSA “IT Personality of the Year” accolade in 2009 for his contribution to the IT sector.
Steven’s extensive experience, combined with his in-depth knowledge and understanding of providing mission critical financial systems to the SME business community has been central to guiding Pastel’s strategy. Steven has a ‘hands-on’ pragmatic and operational approach to managing the business and regularly spends time in each of the business’ critical areas – research & development, sales, and operations.
Steven holds a Bachelor of Commerce and Bachelor of Accounting from WITS University and is a member of the South African Institute of Chartered Accountants (SAICA).
Grant has a strong R&D, IT and Management Consulting background and has gained a wealth of experience in these fields. He has worked with Softline / Sage’s subsidiaries in the Australian market as well as South Africa and has a thorough understanding of local market conditions and the various development functions in these countries.
Grant holds a Bachelor Degree in Computer Science and Economics
Anton qualified as a CA in 1994 after which he worked at Deloitte’s in Toronto. In July of 1995 he was appointed Financial Manager of VIP; in 1998 he became Managing Director. Anton was a member of the Softline Board from 1999 until November 2003, when they joined the group as Softline VIP.
In his role as Managing Director, Charles is responsible for the strategic direction and growth of Netcash within the Softline Group. His key focus is directing his team in the development and management of the various transactional services offered by Netcash.
In addition, Charles will assist the divisions of Sofltine with integration of the Netcash services into the stable of existing Softline products. He brings extensive experience and in-depth knowledge in the fields of internet based business solutions and transactional services.
Sage Group
The Sage Group plc , commonly known as Sage, is a global enterprise software company headquartered in Newcastle upon Tyne, United Kingdom. It is the world's third-largest supplier of enterprise resource planning software , the largest supplier to small businesses, and has 6.1 million customers...
, provides business software, services and support to small and medium sized businesses. Whilst Softline's heritage is in the SME market, the company also has the experience and expertise to deal with the requirements of specific industries and larger organisations. Softline's core solutions cover accounting, ERP, Payroll
Payroll
In a company, payroll is the sum of all financial records of salaries for an employee, wages, bonuses and deductions. In accounting, payroll refers to the amount paid to employees for services they provided during a certain period of time. Payroll plays a major role in a company for several reasons...
and HR, Business Intelligence, customer relationship management
Customer relationship management
Customer relationship management is a widely implemented strategy for managing a company’s interactions with customers, clients and sales prospects. It involves using technology to organize, automate, and synchronize business processes—principally sales activities, but also those for marketing,...
and retail software solutions to small, medium and larger sized companies in South Africa
South Africa
The Republic of South Africa is a country in southern Africa. Located at the southern tip of Africa, it is divided into nine provinces, with of coastline on the Atlantic and Indian oceans...
and Australia
Australia
Australia , officially the Commonwealth of Australia, is a country in the Southern Hemisphere comprising the mainland of the Australian continent, the island of Tasmania, and numerous smaller islands in the Indian and Pacific Oceans. It is the world's sixth-largest country by total area...
.
Softline was founded by Ivan Epstein and Alan Osrin in 1988. In 2003, Softline was acquired by The Sage Group plc.
The Founding of Softline (1988-1990)
Softline was originally founded by Ivan Epstein and Alan Osrin in 1988 during the formative years of the software industry with a mere R1, 500 loan.The two founding members of Softline were soon joined by local entrepreneur Steven Cohen in 1990.Development and Distribution of Brilliant Accounting (1990-1994)
After identifying a gap in the South African market for locally developed, user friendly accounting software aimed primarily at medium sized enterprises, Softline developed and launched a range of accounting software products under the name Brillaint Accounting. Within 2 years, Brilliant Accounting became a household name and achieved "Best Seller Status". By 1993, more than 20,000 South African businesses were utilising Brilliant Accounting. The Brilliant Suite of products were expanded to address a number of vertical markets. A national distribution infrastructure was established by Softline as well as a division to service and support Softline's growing base of Brilliant users. In 1994, Ivan Epstein secured a long term agreement with Intuit, granting Softline exclusive distribution rights to the Intuit range of products in Southern Africa. This further strengthened Softline's position in the accounting software market.The Formation and Growth of Softline Holdings (1995-1997)
Softline experienced remarkable growth during the 1990's and by 1995 began to actively pursue the implementation of Softline's listing in the Johannesburg Stock Exchange. During this time, Softline's reseller base extended into Africa and the company made the following acquisitions:| Date | Acquisition |
|---|---|
| March 1996 | Softline Limited acquires 100% of Computer Parts |
| November 1996 | Softline Limited acquires 100% of Ultra Technologies |
| November 1996 | Softline Limited acquires 100% of MasterSkill Training |
In December 1996, Softline Distribution was awarded the Computer Reseller News Channel Champion Accounting software Award 1996.
Softline Limited Lists on the Johannesburg Stock Exchange (1997)
On 19 February 1997, Softline Limited lists on the Johannesburg Stock Exchange with a market capitalization of R250m (£20m).Later in the year, Softline Limited reported above forecast maiden results for yearend February 1997 and Ivan Epstein selected as a Computer Reseller News Channel Executive 1997 - Top 20 Movers and Shakers in Southern Hemisphere. Softline Limited also completed the following acquisitions in 1997:| Date | Acquisition |
|---|---|
| March 1997 | Softline Limited acquires 100% of PCI |
| May 1997 | Softline Limited acquires 100% of Multisoft SA |
| August 1997 | Softline Limited acquires 100% of IBIS Services. This was Softline Limited’s first off-shore acquisition. IBIS Services, based in the United Kingdom, a developer and distributor of accounting software specifically for the Construction and Plant Hire industries. |
| August 1997 | Softline Limited acquires 100% of ISU Campus |
In October 1997, the black empowerment group Hosken Consolidated Investments (HCI) acquired 20% interest in Softline. In a back to back transaction, Softline acquired 60% of US based SVI Holdings Inc., for R150 million. This transaction marked Softline's entry into international markets. At this time, SVI had operations based in the USA and Australia.
Local and International Acquisitions 1998-2002
During 1998 Softline continued to align its focus, building its position in the accounting and payroll software market in South Africa and made the following acquisitions:
| Date | Acquisition |
|---|---|
| April 1998 | Softline acquired VIP Payroll Systems one of South Africa’s largest payroll developers and implementers |
| May 1998 | Softline increased the group’s presence in the accounting software market through the acquisition of Lorge & Associates |
| July 1998 | Softline Limited acquired Sybiz Software in Adelaide Australia for AUS$ 10m |
| November 1998 | Softline moved into the hospitality Point-Of Sale with the Acquisition of 100% of Pilot Software |
In July 1998, SVI successfully transferred their listing to the American Stock Exchange (AMEX:SVI). Ivan Epstein, as a board member and director, worked closely with the senior executive management of SVI in refining their focus, assessing opportunities, outlining strategies and raising the profile of SVI in the investment community in the USA.
In 1999, Softline Limited went on to make a number of additional acquisitions, including:
| Date | Acquisition |
|---|---|
| January 1999 | Softline enters USA market directly via the 100% acquisition of Datafaction |
| January 1999 | Softline Limited acquires major competitor Pastel Software - A significant milestone in the history of Softline was the acquisition of Pastel Software. This acquisition consolidated Softline’s position as the largest accounting software vendor in southern Africa (with an estimated 80% market share) and then the second largest in Australia. |
| April 1999 | Softline acquires 100% of Opensoft a developer of e-commerce applications |
| August 1999 | Softline acquires 100% of Handisoft, a leading provider of taxation and practice management software and furthers its presence in Australia |
| November 1999 | Softline acquires 100% of ATS, an Accpac solution provider to strengthen its skills in the mid range accounting software space |
| April 2000 | Softline established its footprint in Canada through the 100% acquisition of Businessvision in Toronto |
| November 2000 | Softline furthers its presence in the United States through the 100% acquisition of Accountmate, a developer of midrange accounting software based in California |
| May 2002 | Softline strengthens its position in the Australian Payroll market via the 100% acquisition of one of Australia’s largest payroll developers |
Softline Acquired by the Sage Group plc (2003)
In 2003, Softline delisted from the Johannesburg Stock Exchange to be acquired by The Sage Group plc, one of the leading providers of business management software and services to SME’s.Softline Acquires Accpac (2004)
In 1989, Jeremey Waterman established LA Technology, the distributor for Accpac International throughout sub Saharan Africa. LA Technology was later acquired by Accpac International in 2000 and became known as ACCPAC Africa. In 2004, ACCPAC Africa was acquired by the Sage Group plc and was renamed Softline Accpac.Softline Acquires Netcash (2010)
In May 2010, Softline announced the aquisition of Netcash (Pty) Ltd , a company that provides transaction processing services in three primary areas: electric funds transfer payments, debit order collections and credit card transaction processing. Through the acquisition, Softline was able to provide a solution to SMEs that enabled them to transact in EFT's, debit order and credit card transactions directly from their back-office accounting and payroll applications.Additional Acquisitions via SVI USA
| Date | Acquisition |
|---|---|
| October 1996 | SVI Holdings Inc. acquires 100% of Divergent Technologies Pty Ltd Propriety Limited In Sydney Australia |
| July 1998 | SVI Holdings Inc. acquires 100% of Applied Retail Solutions in San Diego California to enter the Point-Of Sale market in the USA |
| July 1999 | SVI Holdings Inc. acquires 100% of Island Pacific Systems in Irvine California, a leading retail applications software group in the USA candour |
Business Management Software Solutions
Softline offers various business management software solutions covering the following areas:
- Accounting
- Payroll
- Human Resources
- Customer Relationship Management (CRM)
- Enterprise Resource Planning (ERP)
- Business Intelligence (BI)
BrandsSoftline’s brands include Softline Accpac, Softline Enterprise, Softline Pastel Accounting, Softline Pastel Payroll and Softline VIP (Payroll and Human Resources software and services) as well as a selection of Sage products.
Softline Accpac
Softline Accpac is a simple and easy to use full service enterprise management software package that can be used across industries. Businesses can use Softline Accpac to streamline time-consuming financial and operational processes with advanced workflow, alerting and business process management technologies.Softline Pastel Accounting
Softline Pastel Accounting is an accounting software package that is used by over 200 000 companies in 52 countries across the globe. Softline Pastel Accounting has a reputation for offering a solution that is flexible and feature-rich, providing multiple options that are tailored to meet the needs of businesses of any type, size and in any industry.Softline Pastel Payroll
Pastel Payroll is online payroll software product developed by Softline that offers businesses a range of innovative and easy to use payroll solutions suitable for all sizes and types of businesses across an array of industries.Softline VIP
Softline VIP is a Payroll and HR software system for small, medium and large corporations that is known for its ease of use stability, and flexibility. Softline VIP keeps is widely regarded as being at the forefront of payroll and HR legislative changes, and for continually bringing new and relevant technology to market. Softline VIP’s total payroll and HR software solution includes a powerful report generator coupled with Business Intelligence functionality that makes real-time information instantly available.Chief Executive Officer Softline and Sage AAMEA
Ivan is the co-founder and CEO of the Softline Group. His current role is that of CEO of Sage AAMEA which includes Softline/Sage in Africa, Australia, Middle East and Asia. He is one of four operational CEOs in the Sage Group.Ivan co-founded Softline in 1987 with Alan Osrin (Managing Director of Sage Software Australia and Sage HandiSoft) and Steven Cohen (Managing Director Softline Pastel). Ivan is responsible for Sage’s strategic direction, ongoing growth and vision in the AAMEA region.Amongst his various esteemed accomplishments, Ivan has a Degree in Accounting. He was recognised for his entrepreneurial attributes in September 1999 when he received Ernst & Young’s “South Africa’s Best Entrepreneur Award” in recognition of Softline’s significant growth and success. Recently Ivan was awarded the CCSA “IT Personality of the Year” accolade in 2009 for his contribution to the IT sector.
Chief Financial Officer Softline and Sage AAMEA
Rob joined Softline in May 1997 appointed to the position of Chief Financial Officer in April 2000. Rob brings to the Softline Group his skills and experience in financial management, merger and acquisitions, and business development. Rob holds a Bachelor of Commerce (1992) and Bachelor of Accounting (1994). He is also a member of the South African Institute of Chartered Accountants (1995). In 2004 he completed his MBA in Finance (Manchester Business School – UK).MD, Softline Accpac
Jeremy is the founder of LA Technology, the distributor for Accpac International from 1989 to 2000, when the company was acquired by Accpac International and Accpac Africa was formed. In 2004, Accpac International was acquired by the Sage Group plc, and subsequently Accpac Africa became part of the Softline Group, today known as Softline Accpac. Jeremy holds a BSc Civil Engineering (Wits) and an MBA (Wits).MD, Softline Pastel Accounting
Steven is a co-founder of Softline and the Managing Director of Softline Pastel. In his role as Managing Director, Steven is responsible for the strategic direction and ongoing growth of Softline Pastel as it continues to strengthen its position in South Africa and expand internationally.Steven’s extensive experience, combined with his in-depth knowledge and understanding of providing mission critical financial systems to the SME business community has been central to guiding Pastel’s strategy. Steven has a ‘hands-on’ pragmatic and operational approach to managing the business and regularly spends time in each of the business’ critical areas – research & development, sales, and operations.
Steven holds a Bachelor of Commerce and Bachelor of Accounting from WITS University and is a member of the South African Institute of Chartered Accountants (SAICA).
MD, Softline Pastel Payroll
Grant fulfils the role of Managing Director of Softline Pastel Payroll and also fulfils the role of acting CTO for the Sage AAMEA region.Grant has a strong R&D, IT and Management Consulting background and has gained a wealth of experience in these fields. He has worked with Softline / Sage’s subsidiaries in the Australian market as well as South Africa and has a thorough understanding of local market conditions and the various development functions in these countries.
Grant holds a Bachelor Degree in Computer Science and Economics
MD, Softline VIP
Anton has extensive industry experience and an in-depth understanding of the dynamics of the payroll and HR software industry.Anton qualified as a CA in 1994 after which he worked at Deloitte’s in Toronto. In July of 1995 he was appointed Financial Manager of VIP; in 1998 he became Managing Director. Anton was a member of the Softline Board from 1999 until November 2003, when they joined the group as Softline VIP.
MD, Softline Netcash
Charles is the founding partner of Netcash which was established in 2002.In his role as Managing Director, Charles is responsible for the strategic direction and growth of Netcash within the Softline Group. His key focus is directing his team in the development and management of the various transactional services offered by Netcash.
In addition, Charles will assist the divisions of Sofltine with integration of the Netcash services into the stable of existing Softline products. He brings extensive experience and in-depth knowledge in the fields of internet based business solutions and transactional services.