A shopkeeper is an individual who owns a shop. Generally, shop employees are not shopkeepers, but are often incorrectly referred to as shopkeepers. Today, a shopkeeper is usually referred to as a manager

Management

Management in all business and organizational activities is the act of getting people together to accomplish desired goals and objectives using available resources efficiently and effectively...

, though this term could apply to larger firms (ie: multiple shops).*
In many south asian languages like Hindi, Urdu, Punjabi, etc, a shopkeeper is known as a 'dukandar'.