SPi Technologies
Encyclopedia
SPi Technologies, Inc. is a business process outsourcing
Business process outsourcing
Business process outsourcing is a subset of outsourcing that involves the contracting of the operations and responsibilities of specific business functions to a third-party service provider. Originally, this was associated with manufacturing firms, such as Coca Cola that outsourced large segments...

(BPO) provider with offices and facilities across North America, Europe, and Asia. The company has 11,000 employees providing call center and outsourcing services to more than 150 companies. The publishing arm, SPi Content Solutions, has been ranked Number 1 in Publishing Outsourcing in the Black Book of Outsourcing Survey, as well as the Vendor of Choice in the Emerging Market Supplier Report conducted by the Everest Group.
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