RiverStar Software is a software company that develops customer experience management software for Enterprise Contact Centers and Contact Center BPO

BPO

BPO can refer to:* Benzoyl Peroxide* Berlin Philharmonic Orchestra* Brisbane Philharmonic Orchestra* Buffalo Philharmonic Orchestra* Built-in product obsolescence, another name for Planned obsolescence...

s. Its core product includes a Customer Experience Suite encompassing an agent desktop, web self service, BPM

BPM

- Organizations :*BPM , a satellite radio channel*BPM , an American magazine* Bank Pertanian Malaysia, a financial institution in Malaysia* Banca Popolare di Milano, a financial institution in Italy...

tools, and social media monitoring and engagement tools.

History

The company was incorporated as RiverStar in 2002 in Wheaton, Illinois as a software company focused on call center agent scripting solutions.

External links

RiverStar Customer Experience Blog