Richard L. Nolan
Encyclopedia
Richard L. Nolan is an American business school professor. He has held various positions, including the Philip Condit Chair of Management at University of Washington
and the William Barclay Harding Professor of Business Administration emeritus at Harvard Business School
. A founder of consulting firm Nolan, Norton & Co. (acquired by KPMG), he contributed a great deal to the thinking on the role of IT (Information Technology) in transforming organisations and markets. He was conferred a Ph.D. in Operations Research from the University of Washington, although little of his work involves formal mathematical modeling.
Professor Nolan pioneered research and thinking on the topic of large scale IT management, authoring some of the earliest systematic treatments of this topic (e.g.), which articulated the first application of a staged maturity model — the Stages-of-growth model — to the stages of growth of enterprise IT.
This model is sometimes incorrectly confused with the much later process capability maturity model - the CMM, which was defined approx. 10 years later by Watts Humphrey in his Capability Maturity Model
. Professor Nolan also collaborated with F. Warren McFarlan on a number of influential papers.
His 1995 Harvard Business School press book Creative Destruction
: A Six-Stage Process for Transforming the Organization (with David C. Croson) heralded many of the organizational issues of the Internet age and sold over 15,000 copies in six languages.
University of Washington
University of Washington is a public research university, founded in 1861 in Seattle, Washington, United States. The UW is the largest university in the Northwest and the oldest public university on the West Coast. The university has three campuses, with its largest campus in the University...
and the William Barclay Harding Professor of Business Administration emeritus at Harvard Business School
Harvard Business School
Harvard Business School is the graduate business school of Harvard University in Boston, Massachusetts, United States and is widely recognized as one of the top business schools in the world. The school offers the world's largest full-time MBA program, doctoral programs, and many executive...
. A founder of consulting firm Nolan, Norton & Co. (acquired by KPMG), he contributed a great deal to the thinking on the role of IT (Information Technology) in transforming organisations and markets. He was conferred a Ph.D. in Operations Research from the University of Washington, although little of his work involves formal mathematical modeling.
Professor Nolan pioneered research and thinking on the topic of large scale IT management, authoring some of the earliest systematic treatments of this topic (e.g.), which articulated the first application of a staged maturity model — the Stages-of-growth model — to the stages of growth of enterprise IT.
This model is sometimes incorrectly confused with the much later process capability maturity model - the CMM, which was defined approx. 10 years later by Watts Humphrey in his Capability Maturity Model
Capability Maturity Model
The Capability Maturity Model is a development model that was created after study of data collected from organizations that contracted with the U.S. Department of Defense, who funded the research. This model became the foundation from which CMU created the Software Engineering Institute...
. Professor Nolan also collaborated with F. Warren McFarlan on a number of influential papers.
His 1995 Harvard Business School press book Creative Destruction
Creative destruction
Creative destruction is a term originally derived from Marxist economic theory which refers to the linked processes of the accumulation and annihilation of wealth under capitalism. These processes were first described in The Communist Manifesto and were expanded in Marx's Grundrisse and "Volume...
: A Six-Stage Process for Transforming the Organization (with David C. Croson) heralded many of the organizational issues of the Internet age and sold over 15,000 copies in six languages.