ProCare
Encyclopedia
Apple 'ProCare was a service offered by Apple Computer for use at Apple retail stores
providing enhanced access to services from the Genius Bar
. ProCare had an annual membership fee of US$
99 for use with up to three Apple computers. Among the services included with membership were scheduling of GeniusBar reservations up to 14 days in advance (vs. 3 days for non-members) and faster turnaround times for in-store repairs. ProCare membership also included personalized setup of new machines, a yearly 'tune-up' and 'backup consultation'.
ProCare previously included individualized training and instruction on a variety of topics relating to Apple computers and software, but as of May 2, 2007 this was spun off as a separate training service called One to One
.
ProCare is no longer available for sale and is superseded by JointVenture from Apple
Apple Store (retail)
The Apple Retail Store is a chain of retail stores owned and operated by Apple Inc., dealing in computers and consumer electronics. The stores sell Macintosh personal computers, software, iPods, iPads, iPhones, third-party accessories, and other consumer electronics such as Apple TV...
providing enhanced access to services from the Genius Bar
Genius Bar
The Genius Bar is a tech support station located inside every Apple Retail Store, the purpose of which is to offer help and support for Apple products. Ron Johnson, the Senior Vice President for Retail, has often referred to the Genius Bar as the "heart and soul of our stores". Employees are...
. ProCare had an annual membership fee of US$
United States dollar
The United States dollar , also referred to as the American dollar, is the official currency of the United States of America. It is divided into 100 smaller units called cents or pennies....
99 for use with up to three Apple computers. Among the services included with membership were scheduling of GeniusBar reservations up to 14 days in advance (vs. 3 days for non-members) and faster turnaround times for in-store repairs. ProCare membership also included personalized setup of new machines, a yearly 'tune-up' and 'backup consultation'.
ProCare previously included individualized training and instruction on a variety of topics relating to Apple computers and software, but as of May 2, 2007 this was spun off as a separate training service called One to One
One to One (service)
One to One is a fee-based service for private training at Apple Inc. retail stores. A US$99 one year membership allows the user to receive unlimited fifty minute training/instruction sessions. The only restriction is that users can only book one session at a time. The sessions offer instruction...
.
ProCare is no longer available for sale and is superseded by JointVenture from Apple