Phone Co-op
Encyclopedia
The Phone Co-op is a British
United Kingdom
The United Kingdom of Great Britain and Northern IrelandIn the United Kingdom and Dependencies, other languages have been officially recognised as legitimate autochthonous languages under the European Charter for Regional or Minority Languages...

 telecommunications co-operative, which operates under self-imposed environmental and ethical guidelines. It provides telephone
Telephone
The telephone , colloquially referred to as a phone, is a telecommunications device that transmits and receives sounds, usually the human voice. Telephones are a point-to-point communication system whose most basic function is to allow two people separated by large distances to talk to each other...

 and internet
Internet
The Internet is a global system of interconnected computer networks that use the standard Internet protocol suite to serve billions of users worldwide...

 services, including web hosting and broadband
Broadband
The term broadband refers to a telecommunications signal or device of greater bandwidth, in some sense, than another standard or usual signal or device . Different criteria for "broad" have been applied in different contexts and at different times...

 to private customers, businesses and charities. The Phone Co-op's service has been taken up by some 15,000 customers, including Christian Aid
Christian Aid
Christian Aid is the official relief and development agency of 40 British and Irish churches and works to support sustainable development, alleviate poverty, support civil society and provide disaster relief in South America, the Caribbean, the Middle East, Africa and Asia...

, Amnesty International
Amnesty International
Amnesty International is an international non-governmental organisation whose stated mission is "to conduct research and generate action to prevent and end grave abuses of human rights, and to demand justice for those whose rights have been violated."Following a publication of Peter Benenson's...

, Triodos Bank
Triodos Bank
Triodos Bank N.V. is a bank based in the Netherlands with branches in Belgium, Germany, United Kingdom and Spain. It is a pioneer in ethical banking. Triodos Bank finances companies which it thinks add cultural value and benefit both people and the environment...

, the Centre for Alternative Technology
Centre for Alternative Technology
The Centre for Alternative Technology is an eco-centre in Powys, mid-Wales, dedicated to demonstrating and teaching sustainable development. CAT, despite its name, no longer concentrates its efforts exclusively on alternative technology, but provides information on all aspects of sustainable living...

, Leeds Co-operative Society, Manchester City Council
Manchester
Manchester is a city and metropolitan borough in Greater Manchester, England. According to the Office for National Statistics, the 2010 mid-year population estimate for Manchester was 498,800. Manchester lies within one of the UK's largest metropolitan areas, the metropolitan county of Greater...

 and UNISON
UNISON
UNISON is the largest trade union in the United Kingdom with over 1.3 million members.The union was formed in 1993 when three public sector trade unions, the National and Local Government Officers Association , the National Union of Public Employees and the Confederation of Health Service...

. In October 2008 The Phone Co-op received the UK Government-sponsored Enterprising Solutions Award for Best Social Enterprise 2008.

History

The Phone Co-op was founded in 1998 as SETCO (Social Economy Telecommunications Co-operative), incorporated as a company limited by guarantee
Company limited by guarantee
In British and Irish company law, a private company limited by guarantee is an alternative type of corporation used primarily for non-profit organisations that require legal personality. A guarantee company does not usually have a share capital or shareholders, but instead has members who act as...

. Initially, membership of the Co-operative was reserved solely for other co-ops and charities. A rule change opened membership to the general public and in August 1999, SETCO renamed itself The Phone Co-op and converted into a co-operative society incorporated under the Industrial & Provident Societies
Industrial and Provident Society
An industrial and provident society is a legal entity for a trading business or voluntary organisation in the United Kingdom, the Republic of Ireland, and New Zealand...

Acts.
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