PULSE (Police Using Leading Systems Effectively)
Encyclopedia
PULSE is a computer system used by an Garda Síochána
, the police force of the Republic of Ireland
.
The system was introduced in November 1999.
The contract for the system was awarded to Andersen Consulting
(now Accenture
) and is managed by a directorate of three senior Gardaí and an Accenture consultant. The system is run by the PULSE Project teams of the IT section of an Garda Síochána.
The system cost €61.3 million originally and between 2001 and 2006 €12.88 million was spent on updating and maintaining it. The system is available in only 319 of 703 Garda stations.
Under data protection legislation, it is possible to request personal data held on the system, unless that information would identify someone else or if disclosing the personal data is being held in order to prevent, investigate or detect crime or is being used for prosecuting or arresting offenders.
criticised the system for being difficult to use and not being user-friendly.
Garda Síochána
, more commonly referred to as the Gardaí , is the police force of Ireland. The service is headed by the Commissioner who is appointed by the Irish Government. Its headquarters are located in the Phoenix Park in Dublin.- Terminology :...
, the police force of the Republic of Ireland
Republic of Ireland
Ireland , described as the Republic of Ireland , is a sovereign state in Europe occupying approximately five-sixths of the island of the same name. Its capital is Dublin. Ireland, which had a population of 4.58 million in 2011, is a constitutional republic governed as a parliamentary democracy,...
.
The system was introduced in November 1999.
The contract for the system was awarded to Andersen Consulting
Accenture
Accenture plc is a global management consulting, technology services and outsourcing company headquartered in Dublin, Republic of Ireland. It is the largest consulting firm in the world and is a Fortune Global 500 company. As of September 2011, the company had more than 236,000 employees across...
(now Accenture
Accenture
Accenture plc is a global management consulting, technology services and outsourcing company headquartered in Dublin, Republic of Ireland. It is the largest consulting firm in the world and is a Fortune Global 500 company. As of September 2011, the company had more than 236,000 employees across...
) and is managed by a directorate of three senior Gardaí and an Accenture consultant. The system is run by the PULSE Project teams of the IT section of an Garda Síochána.
The system cost €61.3 million originally and between 2001 and 2006 €12.88 million was spent on updating and maintaining it. The system is available in only 319 of 703 Garda stations.
Under data protection legislation, it is possible to request personal data held on the system, unless that information would identify someone else or if disclosing the personal data is being held in order to prevent, investigate or detect crime or is being used for prosecuting or arresting offenders.
Insurance investigation
In 2007 between 40 to 50 Gardaí were questioned as part of an internal inquiry into allegations that Gardaí had supplied confidential information from to insurance companies in order to settle road traffic claims. The PULSE system was included in the investigation.Reliability
PULSE has been the subject of complaints by the Association of Garda Sergeants of Ireland and the Garda Representative Association on grounds that it is unreliable and has caused backlogs in bringing cases to court. Kathleen O'TooleKathleen O'Toole
Kathleen M. O'Toole is the Chief Inspector of the Garda Inspectorate, set up to ensure that the resources available to the Garda Síochána are used so as to achieve and maintain the highest levels of efficiency and effectiveness in its operation and administration, as measured by reference to the...
criticised the system for being difficult to use and not being user-friendly.