Ombudsman for Local Governments in Kerala
Encyclopedia
Ombudsman for Local Governments in Kerala is an independent quasi judicial authority which investigates the complaints against local governments in Kerala or the functionaries working under them. The Ombudsman is functioning at the State level with its Head Quarters in the State Capital. Possibly no other State in India has such an institution to oversee the functioning of Local Self Government Institutions. A former judge of a High Court can be appointed as Ombudsman.Local Government Ombudsman in Kerala has been modelled in the pattern of Local Government Ombudsman
Local Government Ombudsman
A Local Government Ombudsman is an official employed by the Commission for Local Administration in England , a body of commissioners established under the Local Government Act 1974 to investigate complaints about councils and certain other bodies in England. Each of three Local Government Ombudsmen...

, United Kingdom.But it has been endowed with the powers of punishment.
Ombudsman is a Swedish
Swedish language
Swedish is a North Germanic language, spoken by approximately 10 million people, predominantly in Sweden and parts of Finland, especially along its coast and on the Åland islands. It is largely mutually intelligible with Norwegian and Danish...

 word, which means citizen's defender It is essentially a Scandinavia
Scandinavia
Scandinavia is a cultural, historical and ethno-linguistic region in northern Europe that includes the three kingdoms of Denmark, Norway and Sweden, characterized by their common ethno-cultural heritage and language. Modern Norway and Sweden proper are situated on the Scandinavian Peninsula,...

n institution through which administrative actions are overseen by an independent authority to contain abuse of discretion
Discretion
Discretion is a noun in the English language with several meanings revolving around the judgment of the person exercising the characteristic.-Meanings:*"The Art of suiting action to particular circumstances"...

, mal-administration etc.

The Objectives

The objectives of Ombudsman for Local Governments are to deal with corruption
Political corruption
Political corruption is the use of legislated powers by government officials for illegitimate private gain. Misuse of government power for other purposes, such as repression of political opponents and general police brutality, is not considered political corruption. Neither are illegal acts by...

 and mal-administration in local governments in Kerala. Ombudsman can conduct investigation and or enquiry in respect of any action involving corruption or maladministration or irregularities in the discharge of administrative functions by Local Self Government Institutions or by an employee or an officer working under the Local Self Government Institution or by an employee or an officer working in any office or institutions transferred to such Local Self Govt. Institution or by any elected Member of the Local Self Govt. Institutions including its President or Chairperson and for the disposal of any complaint relating to such action in accordance with the provisions of the Kerala Panchayat Raj Act, 1994. The Ombudsman can look into instances of favouritism, nepotism, lack of integrity, excessive action, inaction, abuse of position, etc. on the part of officials and elected representatives of all local governments (Corporations, Municipalities, and Panchayaths of all three levels)in Kerala.

Ombudsman can even register cases suo moto if instances of the above kind come to his notice. His sittings can be anywhere in the State and at his discretion. He is not fully bound by the rigid provisions of the Indian Evidence Act and the Procedure Codes. Advocates can appear in the cases before the Ombudsman only if specifically permitted to do so for stated reasons. These provisions make the functioning of the Institution very flexible and enables conduct of cases fast and inexpensive. At present sittings of Ombudsman are held at Thiruvananthapuram
Thiruvananthapuram
Thiruvananthapuram , formerly known as Trivandrum, is the capital of the Indian state of Kerala and the headquarters of the Thiruvananthapuram District. It is located on the west coast of India near the extreme south of the mainland...

, Ernakulam, and Kozhikode. Occasionally sittings are also held at other places like Kannoor, Palakkad, etc. also.

A Brief History

The Institution started functioning in the year 2000 as a 7 member body with a Retd. Judge of the High Court
High Courts of India
India's unitary judicial system is made up of the Supreme Court of India at the national level, for the entire country and the 21 High Courts at the State level. These courts have jurisdiction over a state, a union territory or a group of states and union territories...

 as its Chairman. The successor government changed the constitution and made it a single member body through an amendment of the Panchayath Raj Act in the year 2001. During the preceding 3 years the office was held by Mr. Justice T.K. Chandrasekhar Das and before that by Mr. Justice K.P. Radhakrishna Menon. The Chairman of the 7 member body which was functional in the year 2000 was Mr. Justice P.A. Mohamed. All of them have rendered exemplary service to the institution. With effect from 17-3-2008 the office of Ombudsman is held by Mr. Justice M.R. Hariharan Nair, a former Judge of the High Court of Kerala and his vibrancy is evident from the newspaper reports on his actions (See the inks below). His appointment was for a term of 3 years which ended on 16-3-2011.

Justice M N Krishnan, who served as the High Court Judge from 28th October 2004 to 10th February 2011, is expected to join the position of Ombudsman for Local Governments in Kerala by the 20th of April 2011.

Mode of Submitting Complaints

Complaints should be made in writing to the Ombudsman. The Court Fee necessary for filing a complaint is only Rs.10/- and that services of Advocate is unnecessary for conducting the case make this institution unique, inexpensive and fast functioning.

Complaints to the Ombudsman should be addressed to the Secretary. They are to be prepared in ordinary paper and accompanied by Form A duly filled up and with stamps worth Rs.10 affixed therein. Form A can be obtained from any office of the Local Bodies. Complaints, prepared as above and accompanied by as many copies as there are respondents in the case, can be presented in person to The Secretary, or sent to him by post at the Office of the Ombudsman for LSGI, Bartons Hill Bungalow, Kunnukuzhi P.O; Thiruvananthapuram – 695037. Telephones: 0471-2300541, 2300542, and 2300543. Fax. 0471-2300542.

Application form for complaints

Application forms for submitting complaints to the Ombudsman can be obtained from the link cited below. Now the Ombudsman consider anonymous complaints also (see the right pane below) through its website http://ombudsmanlsgiker.gov.in/

History of complaint disposal

Total number of cases considered and disposed in the period 1 April 2003 to 31st march 2004, taken from the Annual report is given below . The annual report includes an appendix containg summary of proceedings of a few important cases handled during the year. Cases disposed for one year from 1 April 2003>
Sl No Camp Sitting No of cases considered No of cases disposed
1 Thiruvanathapuram 309 221
2 Pathanamthitta 61 53
3 Kottayam 41 33
4 Eranakulam 436 310
5 Kozhikode 354 304
TOTAL 1201 921

The total number of cases disposed on admission is 232 and hence the toatal number of cases disposed of during the financial yeal is 232 + 921 = 1151. Among these 1153 disposals, 860 cases were filed during the year and others were old cases. As well, 23 cases were referred to Vigilance and Anti- Corruption Bureau for detailed enquiry.

Important orders of Ombudsman

Important orders of Ombusman on the petitions filed before him is available at the Ombusman's official website.

For further details

Any other information can be had from The Secretary of the Ombudsman, Telephone No. 0471-2300543.
If the enquiry is on posting of pending cases, kindly contact The Court Officer of the Ombudsman, Telephone No. 0471-2300541.

Second ARC hails Ombudsman system

On institutionalizing the Ombudsman system in other state, the Second Administrative Commission Report Vol 6 (page 99) on Local Governance says as follows :-

"..... there is need for institutionalising a grievance redressal mechanism which would address complaints regarding elected functionaries and officials of the local bodies. This would provide a platform to the citizens for voicing their complaints and also bring out the deficiencies in the system for suitable remedial action. With increased devolution to the local government institutions, a plethora of developmental schemes will be implemented at the grass roots level. On an average, a Panchayat could be handling a crore worth of programmes every year. Such a large size of public funds increases public expectations. It also gives rise to concerns that decentralisation without proper safeguards may increase corruption, particularly if the process is not simultaneously accompanied by the creation of suitable accountability mechanisms similar to those available at the Union and State Government levels. The Commission in its Fourth Report on “Ethics in Governance” considered this issue. It was of the view that a local body Ombudsman should be constituted for a group of districts to look into complaints of corruption and maladministration against functionaries of local bodies, both elected members and officials. For this, the term ‘Public Servant’ should be defined appropriately in the respective State legislations. The Ombudsman should have the authority to investigate cases and submit report to competent authorities for taking action. Such competent authorities should normally take action as recommended. In case of disagreement, reasons must be recorded in writing and be placed in the public domain. These would require amendments in the respective State Panchayat Acts and the Urban Local Bodies Acts to include provisions pertaining to the local body Ombudsman".

External links

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