Norwegian Consumer Ombudsman
Encyclopedia
The Norwegian Consumer Ombudsman is a government-appointed ombudsman
in Norway
for consumer affairs.
The office was established in 1973 with Inger Louise Valle
as the first holder. The office of the consumer ombudsman sees to it that the marketing
of goods
and services is done in accordance with marketing law. The ombudsman handles more than 7,000 cases each year, both on its own initiative and stemming from complaint
s from consumer and business-holders. Decisions by the ombudsman can be appealed to the Norwegian market council.
Bjørn Erik Thon
led the office of the Consumer Ombudsman from 2000 to 2010.
Ombudsman
An ombudsman is a person who acts as a trusted intermediary between an organization and some internal or external constituency while representing not only but mostly the broad scope of constituent interests...
in Norway
Norway
Norway , officially the Kingdom of Norway, is a Nordic unitary constitutional monarchy whose territory comprises the western portion of the Scandinavian Peninsula, Jan Mayen, and the Arctic archipelago of Svalbard and Bouvet Island. Norway has a total area of and a population of about 4.9 million...
for consumer affairs.
The office was established in 1973 with Inger Louise Valle
Inger Louise Valle
Inger Louise Valle was a Norwegian politician for the Labour Party, particularly noted for her efforts to reform the Norwegian penal system. She is the mother of professor Jan Grund....
as the first holder. The office of the consumer ombudsman sees to it that the marketing
Marketing
Marketing is the process used to determine what products or services may be of interest to customers, and the strategy to use in sales, communications and business development. It generates the strategy that underlies sales techniques, business communication, and business developments...
of goods
Good (economics and accounting)
In economics, a good is something that is intended to satisfy some wants or needs of a consumer and thus has economic utility. It is normally used in the plural form—goods—to denote tangible commodities such as products and materials....
and services is done in accordance with marketing law. The ombudsman handles more than 7,000 cases each year, both on its own initiative and stemming from complaint
Complaint
In legal terminology, a complaint is a formal legal document that sets out the facts and legal reasons that the filing party or parties In legal terminology, a complaint is a formal legal document that sets out the facts and legal reasons (see: cause of action) that the filing party or parties In...
s from consumer and business-holders. Decisions by the ombudsman can be appealed to the Norwegian market council.
Bjørn Erik Thon
Bjørn Erik Thon
Bjørn Erik Thon is a Norwegian jurist and ombudsman.He graduated as cand.jur. in 1989. From 1999 to 2000, during the first cabinet Bondevik Thon worked as a political advisor in the Ministry of Justice and the Police. He has been a member of Grefsen-Kjelsås borough council for the Liberal Party...
led the office of the Consumer Ombudsman from 2000 to 2010.