Network Solutions
Encyclopedia
Network Solutions, LLC is a technology
Technology
Technology is the making, usage, and knowledge of tools, machines, techniques, crafts, systems or methods of organization in order to solve a problem or perform a specific function. It can also refer to the collection of such tools, machinery, and procedures. The word technology comes ;...

 company founded in 1979. The domain name registration
Domain name registry
A domain name registry is a database of all domain names registered in a top-level domain. A registry operator, also called a network information center , is the part of the Domain Name System of the Internet that keeps the database of domain names, and generates the zone files which convert...

 business has become the most important division of the company. As of January 2009, Network Solutions managed more than 6.6 million domain names.

History

Network Solutions started as a technology consulting company incorporated by Gary Desler, Ty Grigsby, Emmit J. McHenry, and Ed Peters in Washington D.C. in January 1979. In its first few years, the company focused on systems programming services, primarily in the IBM environment. Annual revenues passed $1 million in 1982, growing to $18.5 million in 1986.

Network Solutions was acquired by Science Applications International Corporation
Science Applications International Corporation
SAIC is a FORTUNE 500 scientific, engineering and technology applications company headquartered in the United States with numerous federal, state, and private sector clients...

 (SAIC) in March 1995, and listed on NASDAQ in 1997.

John Dillon reports in MediaFilter.org, "Initially, the service was subsidized by the government. But, in May 1993, the National Science Foundation
National Science Foundation
The National Science Foundation is a United States government agency that supports fundamental research and education in all the non-medical fields of science and engineering. Its medical counterpart is the National Institutes of Health...

 privatized the name registry (InterNIC - Internet Network Information Center) and paid NSI $5.9 million to administer it. In September 1995, NSI instituted the fee system. A few months earlier, it had been bought out by Science Applications International Corp (SAIC)."

In 2000, Network Solutions was acquired by VeriSign
VeriSign
Verisign, Inc. is an American company based in Dulles, Virginia that operates a diverse array of network infrastructure, including two of the Internet's thirteen root nameservers, the authoritative registry for the .com, .net, and .name generic top-level domains and the .cc and .tv country-code...

, Inc. for $21 billion.

In 2003, VeriSign sold the registrar business, which continued to operate under the branding Network Solutions, to Pivotal Equity Group. (VeriSign still retains the registry business which had been originally created within Network Solutions prior to VeriSign's acquisition of the company.)

During January, 2006, Network Solutions acquired e-commerce solutions company MonsterCommerce co-founded by Stephanie Leffler and Ryan Noble in Belleville, Illinois
Belleville, Illinois
Belleville is a city in St. Clair County, Illinois, United States. As of the 2010 census, the city has a population of 44,478. It is the eighth-most populated city outside of the Chicago Metropolitan Area and the most populated city south of Springfield in the state of Illinois. It is the county...

. Network Solutions grew the 130 person ecommerce company to 250 team members within 6 months of the acquisition. The Belleville office continues to build and support the MonsterCommerce e-commerce platform offered by Network Solutions. The purchase price was undisclosed.

In 2008, Roy Dunbar was appointed CEO.

On November 2, 2009, Tim Kelly, President of Network Solutions replaced Roy Dunbar as CEO. Roy continues to act as Chairman and advisor to Network Solutions.

On February 6, 2007, Network Solutions announced that General Atlantic, a private equity firm, entered into a definitive agreement to acquire Network Solutions from Najafi Companies (formerly Pivotal Private Equity). Although terms of the deal were not released, the Wall Street Journal reported in a story on May 30, 2007 that the price tag was "around $800 million."

In 2003 nearly 90% of the company's revenue was from domain-name registrations, said Network Solutions then-Chief Executive W.G. Champ Mitchell. Since 2005, the company has added 69 services and products and today these new offerings are fueling Network Solutions' growth. Now only 45% of the company's revenue comes from domain-name registrations.

At the end of July, 2007, Network Solutions had 6,659,150 domains under management and was in the top five wholesale domain registrars following Go Daddy
Go Daddy
Go Daddy is an Internet domain registrar and Web hosting company that also sells e-business related software and services. In 2010, it reached more than 45 million domain names under management. Go Daddy is currently the largest ICANN-accredited registrar in the world, and is four times the size of...

 with 19,709,215 domains and eNom
ENom
eNom, Inc. is a domain name registrar and Web hosting company that also sells other products closely tied to domain names, such as SSL certificates, e-mail services, and Website building software...

 with 7,646,676 domains. Tucows
Tucows
Tucows was formed in Flint, Michigan, USA in 1993. It incorporated in Pennsylvania and headquartered in Toronto, Ontario, Canada...

, the largest publicly traded registrar, has 6,622,982 domains under management with its recent acquisition of ItsYourDomain.com. Melbourne IT
Melbourne IT
Melbourne IT is an Australian Internet company listed on the Australian Securities Exchange . Formed in 1996, its primary business is domain name registration in most of the major national and global top-level domains...

, a publicly traded company located in Australia, trailed with 4,664,019 domains under management.

In addition to being a domain name registrar, Network Solutions provides web services such as web hosting, website design and online marketing - including Search Engine Optimization
Search engine optimization
Search engine optimization is the process of improving the visibility of a website or a web page in search engines via the "natural" or un-paid search results...

 and Pay Per Click
Pay per click
Pay per click is an Internet advertising model used to direct traffic to websites, where advertisers pay the publisher when the ad is clicked. With search engines, advertisers typically bid on keyword phrases relevant to their target market...

 Management.

In August of 2011, it was announced that Network Solutions will be bought by Web.com
Web.com
Web.com, Inc , formerly Interland , was a provider of websites and web services to small businesses and consumers, based in Atlanta, Georgia. Web.com's services included do-it-yourself and professional website design, web hosting, e-commerce, web marketing, and e-mail...

 for $405 million and 18 million shares.

Registry and registrar business

Network Solutions, Inc. (NSI) first operated the domain name registry under a sub-contract with the U.S. Defense Information Systems Agency (DISA) in September 1991. NSI gave out names in .com, .org, .mil, .gov, .edu and .net for free, along with free Internet Protocol
Internet Protocol
The Internet Protocol is the principal communications protocol used for relaying datagrams across an internetwork using the Internet Protocol Suite...

 (IP) address blocks. This work was performed at the Chantilly offices of GSI, the primary contractor, a corporation formed by Infonet to avoid foreign ownership of U.S. government contracts.
The Network Information Center
InterNIC
The Internet Network Information Center, known as InterNIC, was the Internet governing body primarily responsible for domain name and IP address allocations from 1972 until September 18, 1998 when this role was assumed by the Internet Corporation for Assigned Names and Numbers...

 at SRI International
SRI International
SRI International , founded as Stanford Research Institute, is one of the world's largest contract research institutes. Based in Menlo Park, California, the trustees of Stanford University established it in 1946 as a center of innovation to support economic development in the region. It was later...

 had performed the work under Elizabeth J. Feinler
Elizabeth J. Feinler
Elizabeth Jocelyn "Jake" Feinler is an American information scientist.From 1972 until 1989 she was director of the Network Information Systems Center at the Stanford Research Institute...

 since 1972.

In 1992, NSI was the sole bidder on a grant from the National Science Foundation
National Science Foundation
The National Science Foundation is a United States government agency that supports fundamental research and education in all the non-medical fields of science and engineering. Its medical counterpart is the National Institutes of Health...

 to further develop the domain name registration service for the Internet. In 1993, NSI was granted an exclusive contract by the National Science Foundation (NSF) to be the sole Domain name registrar
Domain name registrar
A domain name registrar is an organization or commercial entity, accredited by both ICANN and generic top-level domain registry to sell gTLDs and/or by a country code top-level domain registry to sell ccTLDs; to manage the reservation of Internet domain names in accordance with the guidelines of...

 for .com, .net and .org Top Level Domain (TLD) names, a continuation of work NSI had already been doing. NSI also maintained the central database of assigned names called WHOIS
WHOIS
WHOIS is a query and response protocol that is widely used for querying databases that store the registered users or assignees of an Internet resource, such as a domain name, an IP address block, or an autonomous system, but is also used for a wider range of other information. The protocol stores...

. A contract was given to Boeing to operate the .mil registry, and was also performed by NSI under subcontract.

In 1995, the National Science Foundation gave Network Solutions authority to charge for domain name registrations. Network Solutions charged $100 for two years registration. The fee was imposed on all domains and 30% of this revenue went to the NSF to create an "Internet Intellectual Infrastructure Fund." In 1997, a lawsuit was filed charging Network Solutions with antitrust violations with regards to domain names. The 30% of the registration fee that went to the NSF was ruled by a court to be an illegal tax. This led to a reduction in the domain name registration fee to $70.

In the 1990s, Network Solutions implemented a policy of censoring domain names. This came to light when Jeff Gold attempted to register the domain name shitakemushrooms.com but was unable to. Further aggravating the controversy was the fact that while Network Solutions' automated screens blocked the registration of shitakemushrooms.com, the domain name shit.com had been successfully registered. Network Solutions argued that it was within its First Amendment rights to block words it found offensive, even though it was operating pursuant to contract with a Federal agency.

Network Solutions' $100 charge, which many parties believed was excessive, in addition to its monopoly position in the market, was one of the contributing pressures that resulted in the creation of the International Ad Hoc Committee and its failed attempt to take control of the domain name system, and to the US Department of Commerce, NTIA releasing the White Paper and ultimately contracting with ICANN
ICANN
The Internet Corporation for Assigned Names and Numbers is a non-profit corporation headquartered in Marina del Rey, California, United States, that was created on September 18, 1998, and incorporated on September 30, 1998 to oversee a number of Internet-related tasks previously performed directly...

 to administer the DNS.

With the formation of ICANN, the domain name industry opened up to partial competition, with NSI retaining its monopoly on .com, .net and .org but having to recognize a separation of registry, which manages the underlying database of domain names, and registrar, which acts as a retail provider of domain names. To achieve this separation, NSI created a "firewall" between the two new divisions of the business, creating separate technical infrastructure, organizations, and facilities. By the end of 1999 the fee for registration had been reduced, from $34.99, to a wholesale rate of $6 per year to registered resellers.

In August 2009, Network Solutions notified customers that its "secure" servers were breached, and led to the exposure of names, address, and credit card numbers of 573,928 people who made purchases on Web sites hosted by the company. Susan Wade, a spokesperson for Network Solutions, said, "We really feel terrible about this." At the time of this writing, NSI does not know how their servers were compromised.

One year later in August 2010, Network Solutions discovered that one of their widgets offered to their domain registration and hosting customers was capable of distributing malware
Malware
Malware, short for malicious software, consists of programming that is designed to disrupt or deny operation, gather information that leads to loss of privacy or exploitation, or gain unauthorized access to system resources, or that otherwise exhibits abusive behavior...

 by sites displaying it. As many as 5,000,000 of their registered domains may have been affected by the hack. The affected widget was at least temporarily addressed by Network Solutions, who were able to make changes to the code
Source code
In computer science, source code is text written using the format and syntax of the programming language that it is being written in. Such a language is specially designed to facilitate the work of computer programmers, who specify the actions to be performed by a computer mostly by writing source...

 to prevent it from loading.

Controversy over domain name front running

Network Solutions offers a search engine which permits users to find out if a domain name is available for purchase. Unregistered domain names entered into this search engine are then speculatively reserved by Network Solutions. This "reservation" can be removed by anyone immediately by contacting Network Solutions customer service hotline, or it will automatically unreserve within four days, allowing the domain to be freely registered anywhere. Also, visitors searching for domain names on their website allow the reservation when they click "OK" on the Reservation Confirmation dialog box
Confirmation dialog box
Confirmation dialog is a dialog box that asks user to approve requested operation. Usually this dialog appears before a potentially dangerous operation is performed...

. Clicking "Cancel" will prevent the domain name from being reserved.

On January 8, 2008, Domain Name Wire published a story alleging that Network Solutions practices domain name front running. "If you try to register a domain at Network Solutions, but decide not to register it, you won’t be able to register it anywhere else," the article says. "Network Solutions registers the domain in its company name with the words 'This Domain is available at NetworkSolutions.com'." Circle ID reported on January 8, 2008, that Jonathon Nevett, Vice President of Policy at Network Solutions and one of the seven members of the ICANN community who was consulted by the ICANN committee looking at registrar abuse of domain "tasting," as the availability search practice is called, had offered a response to the news story stating Network Solutions' policy. The policy was "a security measure to protect our customers," said Nevett. "When a customer searches for an available domain name at our website, but decides not to purchase the name immediately after conducting the search," Nevett added, "after the search ends, we will put the domain name on reserve." Nevett said that if the domain was "not purchased within 4 days, it will be released back to the registry and will be generally available for registration." But once a name was supposedly "reserved" for a potential customer, not only was it not available at any less expensive registrar, but the fee charged by Network Solutions went up to $35 instead of the original fee charged of around $10.

Jay Westerdal
Jay Westerdal
Jay Westerdal is a domainer, entrepreneur and VC investor best known for his work creating DomainTools.com. DomainTools is a service that looks up historical ownership of a website. The whois service was integrated into Google's onebox in May 2008. He later sold the company in 2008 for a reported...

, one of the seven members of the ICANN community who was consulted by the ICANN committee looking at domain tasting abuse, published an article on Domain Tools on January 8, 2008 stating that Network Solutions is exposing the domains to domain tasters. The domain tasters "will snipe those domain up milliseconds after Network Solutions deletes them," says Westerdal. "It is a deplorable action that Network Solutions would announce potential domain names to the entire world," Westerdal added. On January 8, 2008, Tucows
Tucows
Tucows was formed in Flint, Michigan, USA in 1993. It incorporated in Pennsylvania and headquartered in Toronto, Ontario, Canada...

, the largest publicly traded domain name registrar, published an article on its company web site titled "Registrar Reputation and Trust" criticizing Network Solutions policy. "Potential Registrants are effectively forced to purchase the domain from Network Solutions for a period of four days at which point the domain is dropped," wrote Tucows employee James Koole. Koole says that Tucows has found a way to address the issue of domain tasting and has policies in place that uphold the rights of Registrants. "Tucows works to prevent domain name tasting by charging our Resellers a monetary fee on domain name registrations that are cancelled within the five-day Add Grace Period (AGP)," Koole said. "Tucows doesn’t use WHOIS query data or search data from our API to front-run domain names," Koole added.

On January 9, 2008, Cnet reported that Network Solutions will soon not register domains when people search for domains from the company's Whois search page, will offer only an "under construction" page for sites that it has reserved, and newly reserved pages won't be linked to the numerical Internet addresses that allow Web browsers to locate the pages. Network Solutions will continue to register domains when people search for domains from the company's home page.

There is evidence that there are parties subscribing to this information which are buying some of these domains within milliseconds of them being de-registered. This occurs for thousands upon thousands of domains, with a certain percentage then eventually being bought by the original party, providing a profit.

Fitna controversy

In March 2008, "Fitnathemovie.com", a website that Dutch politician Geert Wilders
Geert Wilders
Geert Wilders is a Dutch right-wing politician and leader of the Party for Freedom , the third-largest political party in the Netherlands. He is the Parliamentary group leader of his party in the Dutch House of Representatives...

 had reserved at Network Solutions, was taken offline. Wilders intended to host a film he had created, Fitna
Fitna (film)
Fitna is a 2008 short political, propaganda film by Dutch parliamentarian Geert Wilders with his view on the religion of the Islam. Approximately 17 minutes in length, the movie shows selected excerpts from Suras of the Qur'an, interspersed with media clips and newspaper cuttings showing or...

. At that time, the only page on the site was a picture of the Qur'an accompanied by the text "Geert Wilders presents Fitna" and "Coming soon". Network Solutions' notice stated that they were "investigating whether the site's content is in violation of the Network Solutions Acceptable Use Policy". Wilders said the 15-minute film will show how verses from the Qur'an are being used today to incite modern Muslims to behave violently and anti-democratically.

As a result of Network Solutions' decision, "fitnathemovie.com" was not available to the public on the day of the film's release. Wilders expressed his displeasure with Network Solutions for pre-censoring the domain name.

Network Solutions also came under criticism because although they refused to host Wilders' website, they had provided registration services for the Hezbollah domain hizbollah.org. In response to these criticisms, Network Solutions agreed that hizbollah.org violated their acceptable use policy, and ceased hosting that website as well.

Due to heavy media coverage, many people were aware of the film's existence and the controversy surrounding its domain name. Some were outraged by the actions of Network Solutions in dealing with one of its customers. Freedom of speech protestors created videos commenting on the situation, and some uploaded Wilders' film to social networking sites such as YouTube shortly after its release. Protestors for both sides created their own blogs and video statements on the matter. Anti-censorship protestors took their campaigns to sites such as YouTube in order to alert others of the situation. On March 23 of 2008, Brian Krebs of the Washington Post published an article explaining more facts related to the event. Krebs wrote that Network Solutions spokeperson Susan Wade stated that Network Solutions had received several complaints regarding the website, but she did not elaborate on the specific nature of the complaints. The article can be accessed online as well.

Controversy over subdomain hijacking

Recent reports indicate that in addition to the aforementioned front-running practices, Network Solutions has begun exploiting an obscure provision of its end-user license agreement that permits it to use and advertise on its users' unassigned subdomain
Subdomain
In the Domain Name System hierarchy, a subdomain is a domain that is part of a larger domain.- Overview :The Domain Name System has a tree structure or hierarchy, with each node on the tree being a domain name. A subdomain is a domain that is part of a larger domain, the only domain that is not...

s, even despite the registration and private ownership of the top-level domain itself. The provision states:

'You also agree that any domain name directory, sub-directory, file name or path (e.g.) that does not resolve to an active web page on your Web site being hosted by Network Solutions, may be used by Network Solutions to place a "parking
Domain parking
Domain parking is the registration of an Internet domain name without using it for services such as e-mail or a website i.e without placing any content on the domain. This may be done to reserve the domain name for future development, to protect against the possibility of cybersquatting, or to...

" page, "under construction" page, or other temporary page that may include promotions and advertisements for, and links to, Network Solutions' Web site...'"

Ars Technica
Ars Technica
Ars Technica is a technology news and information website created by Ken Fisher and Jon Stokes in 1998. It publishes news, reviews and guides on issues such as computer hardware and software, science, technology policy, and video games. Ars Technica is known for its features, long articles that go...

 has documented how to opt-out of this scheme, but many private domain holders and privacy advocates cite the move as another step in Network Solutions' series of recent attempts to push the boundaries of profitability and responsibility in its domain practices.

Sex.com controversy

In 1995, the domain sex.com
Sex.com
Sex.com is an Internet domain name and web portal currently owned by Clover Holdings LTD. The domain name was the focus of one of the most publicized legal actions about ownership of domain names...

 was hijacked by Stephen M. Cohen
Stephen M. Cohen
Stephen Michael Cohen is an American who gained notoriety after acquiring control of the domain name Sex.com in 1995. He was later implicated in involvement in running the controversial peer-to-peer service EarthStation 5....

through a lapse in Network Solutions security. A protracted and expensive lawsuit resulted as the legitimate owner worked to regain control.

Races.com controversy

In 1999, MBA student John McLanahan purchased the domain "races.com" for thousands of dollars. Network Solutions bungled the transfer, accidentally placing it back into the pool of available domain names. A domain name speculator was able to obtain it, and demanded $500,000 for its return. Network Solutions refused to help, stating that since McLanahan was not yet officially their customer, they had no responsibility.

External links

The source of this article is wikipedia, the free encyclopedia.  The text of this article is licensed under the GFDL.
 
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