Lyndall Urwick
Encyclopedia
Lyndall Fownes Urwick was an influential business management consultant and thinker in the United Kingdom
United Kingdom
The United Kingdom of Great Britain and Northern IrelandIn the United Kingdom and Dependencies, other languages have been officially recognised as legitimate autochthonous languages under the European Charter for Regional or Minority Languages...

. He is recognized for integrating the ideas of earlier theorists like Henri Fayol
Henri Fayol
Henri Fayol was a French mining engineer and director of mines who developed a general theory of business administration. He and his colleagues developed this theory independently of scientific management but roughly contemporaneously...

 into a comprehensive theory of management administration. He wrote an influential book called The Elements of Business Administration, published in 1943. With Luther Gulick
Luther Gulick (social scientist)
-Life:Luther Halsey Gulick was born January 17, 1892 in Osaka, Japan.His father was congregationalist missionary Sidney Lewis Gulick and his mother was Clara May Gulick. He shared his name with his grandfather, missionary Luther Halsey Gulick Sr. , and uncle physician Luther Halsey Gulick Jr....

, he founded the academic journal Administrative Science Quarterly
Administrative Science Quarterly
Administrative Science Quarterly is an academic journal covering the broad field of organizational studies. The journal was founded in 1956 and is published by SAGE Publications for the Samuel Curtis Johnson Graduate School of Management at Cornell University...

.

Early life and education

Urwick was born in Worcestershire, the son of a partner in Fownes Brothers, a long-established glove-making firm. He was educated at Boxgrove Primary School, Repton School
Repton School
Repton School, founded in 1557, is a co-educational English independent school for both day and boarding pupils, in the British public school tradition, located in the village of Repton, in Derbyshire, in the Midlands area of England...

 and New College
New College, Oxford
New College is one of the constituent colleges of the University of Oxford in the United Kingdom.- Overview :The College's official name, College of St Mary, is the same as that of the older Oriel College; hence, it has been referred to as the "New College of St Mary", and is now almost always...

, Oxford, where he read History.

Military service

He saw active service in the trenches during the First World War, rising to the rank of Major, and being awarded the Military Cross
Military Cross
The Military Cross is the third-level military decoration awarded to officers and other ranks of the British Armed Forces; and formerly also to officers of other Commonwealth countries....

. Though he did not himself attend the military Staff College
Staff college
Staff colleges train military officers in the administrative, staff and policy aspects of their profession. It is usual for such training to occur at several levels in a career...

 at Camberley, his respect for military training would affect his outlook on management in later life.

Career

After the war, he joined his father's business of Fownes Brothers. He was then recruited by Seebohm Rowntree, head of the York chocolate company and progressive philanthropist. Urwick's role involved assisting the modernisation of the company, bringing to bear his own thinking, which had two main influences. One was the work of Frederick Winslow Taylor
Frederick Winslow Taylor
Frederick Winslow Taylor was an American mechanical engineer who sought to improve industrial efficiency. He is regarded as the father of scientific management and was one of the first management consultants...

 with its concept of scientific management, and the other, counterbalancing it in its emphasis on the humanity of management was Mary Parker Follett
Mary Parker Follett
Mary Parker Follett was an American social worker, management consultant and pioneer in the fields of organizational theory and organizational behavior. She also authored a number of books and numerous essays, articles and speeches on democracy, human relations, political philosophy, psychology,...

, for whom he had great admiration. Urwick's own prolific writings on management truly began in this period.

His growing reputation as a British thinker on management and administration won him appointment in 1928 as Director of the International Management Institute in Geneva
Geneva
Geneva In the national languages of Switzerland the city is known as Genf , Ginevra and Genevra is the second-most-populous city in Switzerland and is the most populous city of Romandie, the French-speaking part of Switzerland...

. The Institute may have proven short-lived, closing in 1933, but it provided Urwick the opportunity not only to lecture widely but to produce his books The Meaning of Rationalisation and The Management of Tomorrow. It was also the time that he became particularly keen to promote the writings of Henri Fayol to an English audience.

When Urwick returned to Britain, he established a management consultancy, Urwick Orr and Partners, which came to be one of the leading companies of its type in the 1940s and 1950s. At the same time, his intellectual interests continued. An increasing concern of his was the lack of management education in Britain. He was involved in the very earliest discussions for what would become, in 1948, the Administrative Staff College. His own view of the education required did not accord with the College as it was finally established, which concentrated on a three-month course for established executives. He would have preferred something much closer to the model of the American business school
Business school
A business school is a university-level institution that confers degrees in Business Administration. It teaches topics such as accounting, administration, economics, entrepreneurship, finance, information systems, marketing, organizational behavior, public relations, strategy, human resource...

, involving a longer course and aimed at pre-experience students. It was a continuing frustration for Urwick that England's two ancient universities failed to promote management education.

In 1945, he made his most lasting contribution to management literature with the publication of his three-volume Making of Scientific Management. It was the first treatise to prsent a clear and focused discussion of the development and applications of management science. It included a comprehensive number of profiles of leading proponents of management theory, from early pioneers such as Charles Babbage and Frederick Winslow Taylor, to those such as Seebohm Rowntree and Mary Parker Follett who innovated and refined their concepts. All aimed to bring '"adequate intelligence" to the control of the forces released by a mechanised economy' to bring the logical standards of science to bear on business practice. It also dealt with early contributions to understanding the scientific approach to control in industry. A long background of scientific management practices had previously been largely unknown before publication of these volumes. The study included a view of methods of control at the famous Boulton and Watt Foundry, of Robert Owen's approach to personnel management, and of commercial management training.

In later years, Lyndall Urwick retired to Australia, where he died in 1983. His papers were donated to the Administrative Staff College, by then re-named Henley Management College.

Sources

Brech, Edward; Thomson, Andrew; Wilson, John F. Lyndall Urwick, Management Pioneer: A Biography. New York: Oxford University Press, 2010. ISBN-10: 0199541965;
ISBN-13: 978-0199541966

See also

  • Departmentalization
    Departmentalization
    Departmentalization refers to the process of grouping activities into departments.Division of labour creates specialists who need coordination. This coordination is facilitated by grouping specialists together in departments....

  • Span-of-control
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