Lucy Suchman
Encyclopedia
Lucy Suchman is a full Professor of Anthropology of Science and Technology in the Department of Sociology at Lancaster University
, in the United Kingdom. Before coming to Lancaster, she worked for 22 years at Xerox's Palo Alto Research Center
, where she held the positions of Principal Scientist and Manager of the Work Practice and Technology laboratory.
Suchman is a graduate of the University of California at Berkeley
, obtaining her BA in 1972, MA in 1977 and a Doctorate in Social and Cultural Anthropology in 1984.
. She challenged common assumptions behind the design of interactive systems
with a cogent anthropological argument that human action is constantly constructed and reconstructed from dynamic interactions with the material and social worlds. The theory of situated cognition
emphasizes the importance of the environment as an integral part of the cognitive process.
She has made fundamental contributions to ethnographic analysis, conversational analysis and Participatory Design techniques for the development of interactive computer systems.
An updated version of the book was published in 2007. This second edition, called Human-Machine Reconfigurations: Plans and Situated Action, included five new chapters exploring developments in the field of computing and social studies technology since the mid-1980’s. Specifically, Suchman addressed the relationship and interactions between humans and machines with a focus on the new humanlike machines.
Lucy Suchman's research focus is on ethnographies behind technology and how technology has led to re-thinking of the relationship between feminist theory, anthropology and science.
Suchman is also affiliated with numerous academic institutions. She has served as a Visiting Senior Research Fellow with King's College London's Work, Interaction and Technology Research Group and as an Adjunct Professor for the Interaction Design and Work Practice Laboratory at Sydney's University of Technology. Suchman currently serves as an Adjunct Professor at the Information Technology University in Copenhagen, Denmark.
2002 Benjamin Franklin Medal in Computer and Cognitive Science http://www.fi.edu/tfi/exhibits/bower/02/ccscience.html
2005 Outstanding Contribution to Research Award from the Communication and Information Technologies Section of the American Sociological Association
2010 Lifetime Research Award from the Association of Computing Machinery (ACM) Special Interest Group on Computer-Human Interaction
2011 Honorary Doctorate at Malmö University.
Lancaster University
Lancaster University, officially The University of Lancaster, is a leading research-intensive British university in Lancaster, Lancashire, England. The university was established by Royal Charter in 1964 and initially based in St Leonard's Gate until moving to a purpose-built 300 acre campus at...
, in the United Kingdom. Before coming to Lancaster, she worked for 22 years at Xerox's Palo Alto Research Center
Xerox PARC
PARC , formerly Xerox PARC, is a research and co-development company in Palo Alto, California, with a distinguished reputation for its contributions to information technology and hardware systems....
, where she held the positions of Principal Scientist and Manager of the Work Practice and Technology laboratory.
Suchman is a graduate of the University of California at Berkeley
University of California, Berkeley
The University of California, Berkeley , is a teaching and research university established in 1868 and located in Berkeley, California, USA...
, obtaining her BA in 1972, MA in 1977 and a Doctorate in Social and Cultural Anthropology in 1984.
Research
Suchman's book, Plans and Situated Actions: The Problem of Human-machine Communication (1987), provided intellectual foundations for the field of human-computer interaction (HCI)Human–computer interaction
Human–computer Interaction is the study, planning, and design of the interaction between people and computers. It is often regarded as the intersection of computer science, behavioral sciences, design and several other fields of study...
. She challenged common assumptions behind the design of interactive systems
Interactivity
In the fields of information science, communication, and industrial design, there is debate over the meaning of interactivity. In the "contingency view" of interactivity, there are three levels:...
with a cogent anthropological argument that human action is constantly constructed and reconstructed from dynamic interactions with the material and social worlds. The theory of situated cognition
Situated cognition
Situated cognition poses that knowing is inseparable from doing by arguing that all knowledge is situated in activity bound to social, cultural and physical contexts....
emphasizes the importance of the environment as an integral part of the cognitive process.
She has made fundamental contributions to ethnographic analysis, conversational analysis and Participatory Design techniques for the development of interactive computer systems.
An updated version of the book was published in 2007. This second edition, called Human-Machine Reconfigurations: Plans and Situated Action, included five new chapters exploring developments in the field of computing and social studies technology since the mid-1980’s. Specifically, Suchman addressed the relationship and interactions between humans and machines with a focus on the new humanlike machines.
Lucy Suchman's research focus is on ethnographies behind technology and how technology has led to re-thinking of the relationship between feminist theory, anthropology and science.
Professional Affiliations
In 1988, Suchman served as the Program Chair for the Second Conference on Computer-Supported Cooperative Work. She also served as the Program Chair for the first Conference on Participatory Design of Computer Systems. Between 1982 and 1990, Suchman was on the Board of Directors of the Computer Professionals for Social Responsibility, a group she helped to form. Suchman is currently a member of the International Committee for Robot Arms Control. In addition, she serves as a Collaborating Editor for Social Studies of Science.Suchman is also affiliated with numerous academic institutions. She has served as a Visiting Senior Research Fellow with King's College London's Work, Interaction and Technology Research Group and as an Adjunct Professor for the Interaction Design and Work Practice Laboratory at Sydney's University of Technology. Suchman currently serves as an Adjunct Professor at the Information Technology University in Copenhagen, Denmark.
Publications
- Suchman, L. (1987) Plans and situated actions : The Problem of Human-Machine Communication. Cambridge University Press, New York.
- Suchman, L. (1993) Response to Vera and Simon's Situated Action: A Symbolic Interpretation. Cognitive Science, 17:71—75, 1993.
- Suchman, L. (2000) Embodied Practices of Engineering Work. Mind, Culture and Activity, 7 (1&2). pp. 4-18.
- Suchman, L. (2000, October) Located Accountabilities in Technology Production Paper presented at the Sawyer Seminar on Heterarchies, Santa Fe Institute.
- Suchman, L. (2000) Making a case: knowledge and routine work in document production. In: Workplace studies : recovering work practice and informing system design. Cambridge University Press, Cambridge, pp. 29-45.
- Suchman, L. (2000) Organising alignment : a case of bridge-building. Organization, 7 (2). pp. 311-327.
- Suchman, L. and Bishop, L. (2000) Problematizing 'Innovation' as a Critical Project. Technology Analysis & Strategic Management, 12 (3). pp. 327-333.
- Suchman, L. (2002) Practice-based design of information systems : notes from the hyperdeveloped world. The Information Society, 18 (2). pp. 139-144.
- Suchman, L. A. and Blomberg, J. and Trigg, R. (2002) Working Artefacts: Ethnomethods of the prototype. British Journal of Sociology, 53 (2). pp. 163-179.
- Suchman, L. (2003) Figuring service in discourses of ICT: the case of software agent. In: Global and Organizational Discourses about Information Technology. International Federation for Information Processing . Kluwer, Dordrecht, The Netherlands, pp. 15-32.
- Suchman, L. (2003) Organising alignment. In: Knowing in organizations : a practice-based approach. M. E. Sharpe, London, pp. 187-203.
- Suchman, L. (2004) Decentring the manager/designer. In: Managing as designing. Stanford Business Books, Stanford, pp. 169-73.
- Suchman, L. (2004) Methods and madness. In: First person : new media as story, performance, and game. MIT Press, London, pp. 95-98.
- Suchman, L. (2004) Talking things. In: First person : new media as story, performance, and game. MIT Press, London, pp. 262-265.
- Suchman, L. (2005) Affiliative Objects. Organization, 12 (3). pp. 379-399.
- Suchman, L. (2007, February) Anthropology as 'Brand': Reflections on Corporate Anthropology. Paper presented at the Colloquium on Interdisciplinarity and Society, Oxford University.
- Suchman, L. (2007) Feminist STS and the Sciences of the Artificial. In: New Handbook of Science and Technology Studies. MIT Press.
- Suchman, L. (2007) Human-Machine Reconfigurations. Cambridge University Press, New York.
Awards
1988 Xerox Corporate Research Group's Excellence in Science and Technology Award2002 Benjamin Franklin Medal in Computer and Cognitive Science http://www.fi.edu/tfi/exhibits/bower/02/ccscience.html
2005 Outstanding Contribution to Research Award from the Communication and Information Technologies Section of the American Sociological Association
American Sociological Association
The American Sociological Association , founded in 1905 as the American Sociological Society , is a non-profit organization dedicated to advancing the discipline and profession of sociology by serving sociologists in their work and promoting their contributions to serve society.The ASA holds its...
2010 Lifetime Research Award from the Association of Computing Machinery (ACM) Special Interest Group on Computer-Human Interaction
SIGCHI
SIGCHI is the Special Interest Group on Computer–Human Interaction, one of the Association for Computing Machinery's special interest groups....
2011 Honorary Doctorate at Malmö University.