Kraybill Conflict Style Inventory
Encyclopedia
The Kraybill Conflict Style Inventory (KCSI) is a conflict style inventory
Conflict style inventory
A conflict style inventory is a written tool for gaining insight into how people respond to conflict. Typically, a user answers a set of questions about their responses to conflict and is scored accordingly....

 developed by Dr. Ronald S. Kraybill in the 1980s. Like the widely-used Thomas Kilmann Inventory (TKI)
Thomas Kilmann Conflict Mode Instrument
The Thomas Kilmann Conflict Mode Instrument is a conflict style inventory, which is a tool developed to measure an individual's response to conflict situations.-Development:...

, it is built around the Mouton-Blake grid and identifies five styles of responding to conflict, calling them Directing, Harmonizing, Avoiding, Cooperating, and Compromising.

Features differentiating this inventory from predecessors in the Mouton-Blake tradition are an option for cultural adaptability (via special instructions for users from individualistic and collectivistic cultures), and its organizing of scores in categories of Calm and Storm.

Questions are in Likert Scale format, with users choosing a response on a scale of 1-7. Interpretation pages give principles for interpretation and tips for maximizing effectiveness of each style.

According to the publisher's website, a PhD study in 2004 found it valid and reliable, however the research sample was small, less than a dozen subjects. In a second larger study, researchers at West Chester University of Pennsylvania administered Style Matters to more than 300 subjects and rated the inventory well on validity and reliability, standard benchmarks of consistency and accuracy of measurement in testing. They presented their findings at the 96th Annual Convention of the National Communication Association in San Francisco in October, 2010 in a paper titled "Validation of the Kraybill Conflict Style Inventory", by M.E. Braz, B.Lawton, R.S. Kraybill, and K. Daly.

External links


See also

  • Conflict style inventory
    Conflict style inventory
    A conflict style inventory is a written tool for gaining insight into how people respond to conflict. Typically, a user answers a set of questions about their responses to conflict and is scored accordingly....

  • Conflict resolution research
    Conflict resolution research
    Conflict resolution is any reduction in the severity of a conflict. It may involve conflict management, in which the parties continue the conflict but adopt less extreme tactics; settlement, in which they reach agreement on enough issues that the conflict stops; or removal of the underlying causes...

  • Conflict transformation
    Conflict transformation
    Conflict transformation is the process by which conflicts, such as ethnic conflict, are transformed into peaceful outcomes. It differs from conflict resolution and conflict management approaches in that it recognises "that contemporary conflicts require more than the reframing of positions and the...

  • Interpersonal communication
    Interpersonal communication
    Interpersonal communication is usually defined by communication scholars in numerous ways, usually describing participants who are dependent upon one another. It...

  • Negotiation
    Negotiation
    Negotiation is a dialogue between two or more people or parties, intended to reach an understanding, resolve point of difference, or gain advantage in outcome of dialogue, to produce an agreement upon courses of action, to bargain for individual or collective advantage, to craft outcomes to satisfy...

  • Nonviolent Communication
    Nonviolent communication
    Nonviolent Communication is a communication process developed by Marshall Rosenberg beginning in the 1960s. NVC often functions as a conflict resolution process...

  • Peace and conflict studies
    Peace and conflict studies
    Peace and conflict studies is a social science field that identifies and analyses violent and nonviolent behaviours as well as the structural mechanisms attending social conflicts with a view towards understanding those processes which lead to a more desirable human condition...

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