NCR Self-Service, LLC a subsidiary of NCR Corporation

NCR Corporation

NCR Corporation is an American technology company specializing in kiosk products for the retail, financial, travel, healthcare, food service, entertainment, gaming and public sector industries. Its main products are self-service kiosks, point-of-sale terminals, automated teller machines, check...

, develops self-service software and hardware travel technology. Solutions for hardware include the TouchPort II C for airline check-in and ResortPort for hospitality self-service. Common Use Self-Service technology simplifies the check-in process by allowing passengers one common point of access for check-in.

History

The company was founded in 1988 by David Melnik and acquired by NCR Corporation in 2004. The Kinetics brand and past name has been officially put to rest by NCR in February 2008 and is known as NCR Self-Service, LLC.
The company has been split up and downsized three times since July 2007 with NCR reorganizing. The various functions that are left are now being controlled by NCR Retail Division, Atlanta, GA (Hardware Engineering), Theresa Heinz (Program Management) in Lake Mary, FL. Engineering, Field Service, Customer Helpdesk, Accounting and IT are now being handled overseas.

Industry

• Kinetics, along with ARINC
  ARINC
  Aeronautical Radio, Incorporated , established in 1929, is a major provider of transport communications and systems engineering solutions for eight industries: aviation, airports, defense, government, healthcare, networks, security, and transportation...
  
  , IBM
  IBM
  International Business Machines Corporation or IBM is an American multinational technology and consulting corporation headquartered in Armonk, New York, United States. IBM manufactures and sells computer hardware and software, and it offers infrastructure, hosting and consulting services in areas...
  
  , IER, Materna, ServiceTec, SITA
  SITA
  SITA is a multinational information technology company specialising in providing IT and telecommunication services to the air transport industry...
  
   and Unisys
  Unisys
  Unisys Corporation , headquartered in Blue Bell, Pennsylvania, United States, and incorporated in Delaware, is a long established business whose core products now involves computing and networking.-History:...
  
  , is a part of the IATA Common Use Self Service (CUSS) Management Group.

Management

• President: Theresa Heinz (Sept 2006 - June 2011)
• Past President: Hervé Muller (March 2006 - Sept 2006)
• Interim President: Michael Webster (May 2005 - March 2006)
• Founder and Past CEO: David Melnik (1988 - 2005)

Michael Webster fulfilled the role of "Interim President" for Kinetics during the period following the departure of David Melnik until a presidential successor was found. Mr. Webster still maintained his executive duties as VP of NCR Self-Service Retail Service Division while overseeing the Kinetics self-service operation.

External links

• Kinetics homepage
• Kinetics press homepage
• NCR Homepage
• Island Air deploys Kinetics self-service solution
• Virgin Blue, Kinetics honored for best travel Web site
• Hawaiian Airlines Increases Airport Convenience With Self-Service Check-In
• Delta's New Kiosk Technology Makes International Travel Easier for Customers; Kiosk Upgrades from Kinetics Support Delta's Aggressive International Expansion
• The future of airline check-in? disCUSS among yourselves