Irish Broadband is a telecommunications company in Ireland

Ireland

Ireland is an island to the northwest of continental Europe. It is the third-largest island in Europe and the twentieth-largest island on Earth...

 providing wireless broadband services.

In April 2008, Imagine Communications

Imagine Communications

Imagine Communications is an Irish internet service provider and telecommunications operator, who provide WiMAX, wireless broadband and resell Eircom telecommunications wholesale packages...

 Group acquired Irish Broadband from National Toll Roads and Kilsaran Concrete.

They are now the 2nd largest provider of broadband in the Republic of Ireland

Republic of Ireland

Ireland , described as the Republic of Ireland , is a sovereign state in Europe occupying approximately five-sixths of the island of the same name. Its capital is Dublin. Ireland, which had a population of 4.58 million in 2011, is a constitutional republic governed as a parliamentary democracy,...

 with over 115,000 customers after Eircom

Eircom

Eircom Group LTD is a telecommunications company in the Republic of Ireland, and a former state-owned incumbent. It is currently the largest telecommunications operator in the Republic of Ireland and operates primarily on the island of Ireland, with a point of presence in Great Britain.As Bord...

.

Irish Broadband provide a range of wireless broadband services for both residential and business customers, including up to 4Mb symmetric links (4:1 contention ratio). Services are provided by means of transmitters located on high points (e.g. tall buildings or hills). these are located in the main cities in the Republic of Ireland

Republic of Ireland

Ireland , described as the Republic of Ireland , is a sovereign state in Europe occupying approximately five-sixths of the island of the same name. Its capital is Dublin. Ireland, which had a population of 4.58 million in 2011, is a constitutional republic governed as a parliamentary democracy,...

, providing local services in those urban areas. Trading as NTR Broadband the company also provide broadband services in Northern Ireland

Northern Ireland

Northern Ireland is one of the four countries of the United Kingdom. Situated in the north-east of the island of Ireland, it shares a border with the Republic of Ireland to the south and west...

.

Ripwave

Ripwave is IBBs "broadband in a box" service. It provides speeds of 1Mb and 2Mb. However, most customers never get these speeds. It has also been plagued with problems regarding the quality of its signal.

ADSL

Irish Broadband and Imagine resell ADSL connectivity on the Eircom Bitstream network. This allows them to provide ADSL speeds from 1Mb up to 12Mb.

Criticisms

Company representatives have stated problems, resulting in low service levels, arose from the unforeseen phenomenal growth phase in customer numbers (an increase of 1000% in one year). More recently, the company has increased the numbers of customer service agents employed in response to the increase in demand on the call centre. The network "backbone" has been redesigned to be scalable, allowing it to grow in tandem with expected, and hoped for, future network expansion and increases in customer numbers.

External links

• Irish Broadband homepage
• Imagine homepage