Intelligent Enterprise
Encyclopedia
The term "Intelligent Enterprise" refers to a management approach that applies technology and new service paradigms to the challenge of improving business performance. The concept, as articulated in James Brian Quinn's seminal book Intelligent Enterprise (Free Press, 1992) posits that intellect is the core resource in producing and delivering services. The book describes the management approach and computing infrastructure needed to harness that intellect effectively. This approach is referred to in business jargon as Knowledge Management
Knowledge management
Knowledge management comprises a range of strategies and practices used in an organization to identify, create, represent, distribute, and enable adoption of insights and experiences...

, of which Quinn is an important proponent. Quinn is the William and Josephine Buchanan Professor of Management at the Amos Tuck School
Tuck School of Business
The Amos Tuck School of Business Administration is the graduate business school of Dartmouth College in Hanover, New Hampshire, in the United States...

 at Dartmouth College
Dartmouth College
Dartmouth College is a private, Ivy League university in Hanover, New Hampshire, United States. The institution comprises a liberal arts college, Dartmouth Medical School, Thayer School of Engineering, and the Tuck School of Business, as well as 19 graduate programs in the arts and sciences...

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External links

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