HP Service Activator is a service provisioning and activation software platform from Hewlett Packard. Once installed and integrated with a Customer Service Provider’s (CSP) environment, HPSA automates the processes inherent in the creation and activation of new telecommunications services. It is not specific to any network or service type and can apply across fixed, mobile, or internet environments. HPSA software is activation-centric, but engages the entire fulfillment stack as defined by the TeleManagement Forum’s eTOM

ETOM

The eTOM , published by the TM Forum, is a guidebook that defines the most widely used and accepted standard for business processes in the telecommunications industry...

 framework, including order management, resource inventory and service activation.

The core of the platform is a highly scalable workflow engine that executes activation-oriented workflows, and is designed to support various plug-ins that control activation targets in a CSP’s network and IT service infrastructure - irrespective of the protocol used for the activation. Open, standards-based architecture allows HPSA to be integrated with content partner activation systems and other OSS/BSS software.

History

HP Service Activator was originally developed in 2000 as an Internet Data Center solution. In 2004, it re-launched as a global CSP Activation solution from HP Software

HP Software

HP Software is the Enterprise software division of information technology company Hewlett-Packard . From September 2005 through 2010, HP purchased a total of 15 software companies. According to Software Magazine, HP is the 3rd largest software company in the world in total software revenue, behind...

. In 2007, it transitioned to HP Service Activator under the purview of the HP Communications, Media and Entertainment group within the Consulting & Integration organization. The 5th generation product, HP Service Activator 5.0, was released in January 2008.

HP Service Activator software was formerly branded HP OpenView

OpenView

HP OpenView was the former name for a Hewlett Packard product family that consists of network and systems management products. In 2007, HP OpenView was rebranded when it became part of the HP Software Division. HP OpenView software provided large-scale system and network management of an...

Service Activator (OVSA), but HP has since retired the name OpenView from use.

Solutions

The core platform may be implemented alone or in conjunction with one or more HPSA solutions. The solutions, which are built as customizations on top of HPSA, are service-specific and pre-packaged from field-developed IP to accelerate deployment time. They include:

• HP Service Activator Solution for VPN Services (HPSA-VPN) -
Layer 2 and Layer 3 Virtual Private Network (VPN) services

• HP Service Activator Solution for Metro Ethernet (HPSA-ME) -
Layer 2 Virtual Private LAN Services

• HP Service Activator Solution for Residential IP Services (HPSA-RIPS) -
Multi-play residential services delivered over an IP infrastructure

• HP Service Activator Solution for Managed Services (HPSA-MSS) -
Managed Services for VoIP, Wireless LAN and Security

Technical data

HP Service Activator Software runs on HP-UX, Sun Solaris (operating system), Linux (Only some certified distributions), and Microsoft Windows Server 2003. Standards supported include: OSS through Java (OSS/J) interfaces, web-services and XML/SOAP.