Group process consultation consists of activities designed to increase group awareness

Awareness

Awareness is the state or ability to perceive, to feel, or to be conscious of events, objects or sensory patterns. In this level of consciousness, sense data can be confirmed by an observer without necessarily implying understanding. More broadly, it is the state or quality of being aware of...

 and understanding

Understanding

Understanding is a psychological process related to an abstract or physical object, such as a person, situation, or message whereby one is able to think about it and use concepts to deal adequately with that object....

, so that the group or organization can take steps to improve the way that its members work together.

The consultant

Consultant

A consultant is a professional who provides professional or expert advice in a particular area such as management, accountancy, the environment, entertainment, technology, law , human resources, marketing, emergency management, food production, medicine, finance, life management, economics, public...

 or trainer

Trainer (business)

Trainers work in many different areas, mainly educating employees of companies on specific topics of workplace importance.Some trainers are in-house, and others work for training companies....

 observes the interactions between members of the organization in the normal flow of work and in the conduct of meetings. The trainer or consultant then provides feedback

Feedback

Feedback describes the situation when output from an event or phenomenon in the past will influence an occurrence or occurrences of the same Feedback describes the situation when output from (or information about the result of) an event or phenomenon in the past will influence an occurrence or...

to members of the organization or group to help them learn to identify the attitudes and behaviors that help or hinder the group's success, and to take steps to improve the way the group functions.