FrontRange Solutions
Encyclopedia
FrontRange Solutions Inc. is a midrange developer of CRM
, Communication management and IT Service Management
software with worldwide headquarters in Pleasanton
, CA
.
FrontRange Limited.
In 1998, the South African Ixchange first purchased Bendata, maker of the HEAT help desk
package, and then acquired GoldMine Software Corp. The idea at the time was to create a merged CRM/Help Desk application to continue the growth of the respective companies. Of other interest, in early 2000, an ecommerce ASP
company named Maestro Commerce, was acquired by GoldMine and rolled into the FrontRange Solutions family of companies. With industry wide financial woes after the dot com crash and the 9/11 attacks
FrontRange decided to close the Maestro Commerce division and license the intellectual property to BX.COM, a Rhode Island
based technology services company who also decided to end its Maestro related offerings.
On November 4, 2005 Francisco Partners
announced their intention to acquire all outstanding shares of FrontRange Solutions for nearly US$200 million page text.="Francisco Partners Acquires FrontRange Solutions"> http://www.eweek.com/c/a/Enterprise-Applications/FrontRange-Acquired-by-Francisco-Partners/, additional text.. On December 23, 2005 Francisco Partners completed the acquisition through the purchase of all outstanding shares. On January 9, 2006 all FrontRange shareholders received a distribution of 5.37 rand per share and the following day the company was delisted from the JSE. One main goal of the acquisition was to relocate FrontRange from the JSE to a US based market.
On March 12, 2007 FrontRange Solutions acquired the German based software company enteo for an undisclosed sum.
On April 28, 2008, FrontRange Solutions acquired the UK based software company Centennial Software for an undisclosed sum page text.="FrontRange Solutions acquires Centennial Software"> http://www.itbusiness.ca/it/client/en/home/News.asp?id=48216, additional text..
Customer relationship management
Customer relationship management is a widely implemented strategy for managing a company’s interactions with customers, clients and sales prospects. It involves using technology to organize, automate, and synchronize business processes—principally sales activities, but also those for marketing,...
, Communication management and IT Service Management
IT Service Management
IT service management is a discipline for managing information technology systems, philosophically centered on the customer's perspective of IT's contribution to the business. ITSM stands in deliberate contrast to technology-centered approaches to IT management and business interaction...
software with worldwide headquarters in Pleasanton
Pleasanton, California
Pleasanton is a city in Alameda County, California, incorporated in 1894. It is a suburb in the San Francisco Bay Area located about east of Oakland, and west of Livermore. The population was 70,285 at the 2010 census. In 2005 and 2007, Pleasanton was ranked the wealthiest middle-sized city in...
, CA
California
California is a state located on the West Coast of the United States. It is by far the most populous U.S. state, and the third-largest by land area...
.
History
FrontRange Solutions was formed in 2000 with the merger of three existing software companies (Bendata, GoldMine Software and Maestro Commerce) owned by the South African software holding companyHolding company
A holding company is a company or firm that owns other companies' outstanding stock. It usually refers to a company which does not produce goods or services itself; rather, its purpose is to own shares of other companies. Holding companies allow the reduction of risk for the owners and can allow...
FrontRange Limited.
In 1998, the South African Ixchange first purchased Bendata, maker of the HEAT help desk
Help desk
A help desk is an information and assistance resource that troubleshoots problems with computers or similar products. Corporations often provide help desk support to their customers via a toll-free number, website and e-mail. There are also in-house help desks geared toward providing the same kind...
package, and then acquired GoldMine Software Corp. The idea at the time was to create a merged CRM/Help Desk application to continue the growth of the respective companies. Of other interest, in early 2000, an ecommerce ASP
Application service provider
An application service provider is a business that provides computer-based services to customers over a network. Software offered using an ASP model is also sometimes called On-demand software or software as a service ....
company named Maestro Commerce, was acquired by GoldMine and rolled into the FrontRange Solutions family of companies. With industry wide financial woes after the dot com crash and the 9/11 attacks
September 11, 2001 attacks
The September 11 attacks The September 11 attacks The September 11 attacks (also referred to as September 11, September 11th or 9/119/11 is pronounced "nine eleven". The slash is not part of the pronunciation...
FrontRange decided to close the Maestro Commerce division and license the intellectual property to BX.COM, a Rhode Island
Rhode Island
The state of Rhode Island and Providence Plantations, more commonly referred to as Rhode Island , is a state in the New England region of the United States. It is the smallest U.S. state by area...
based technology services company who also decided to end its Maestro related offerings.
On November 4, 2005 Francisco Partners
Francisco Partners
Francisco Partners is a private equity firm focusing on structured investments in the information technology sector.Francisco Partners Management LLC was founded in August 1999 and is headquartered in San Francisco and maintains an additional office in London, United Kingdom...
announced their intention to acquire all outstanding shares of FrontRange Solutions for nearly US$200 million page text.="Francisco Partners Acquires FrontRange Solutions"> http://www.eweek.com/c/a/Enterprise-Applications/FrontRange-Acquired-by-Francisco-Partners/, additional text.. On December 23, 2005 Francisco Partners completed the acquisition through the purchase of all outstanding shares. On January 9, 2006 all FrontRange shareholders received a distribution of 5.37 rand per share and the following day the company was delisted from the JSE. One main goal of the acquisition was to relocate FrontRange from the JSE to a US based market.
On March 12, 2007 FrontRange Solutions acquired the German based software company enteo for an undisclosed sum.
On April 28, 2008, FrontRange Solutions acquired the UK based software company Centennial Software for an undisclosed sum page text.="FrontRange Solutions acquires Centennial Software"> http://www.itbusiness.ca/it/client/en/home/News.asp?id=48216, additional text..
See also
- Information Technology Infrastructure LibraryInformation Technology Infrastructure LibraryThe Information Technology Infrastructure Library , is a set of good practices for IT service management that focuses on aligning IT services with the needs of business. In its current form , ITIL is published in a series of five core publications, each of which covers an ITSM lifecycle stage...
- Centennial DiscoveryCentennial DiscoveryCentennial Discovery Software is an IT Asset Management tool which identifies and records software and hardware inventories on networked devices with the centennial reporting service installed....