CyberDefender
Encyclopedia
CyberDefender Corp is a remote computer service company based in Los Angeles, California
Los Angeles, California
Los Angeles , with a population at the 2010 United States Census of 3,792,621, is the most populous city in California, USA and the second most populous in the United States, after New York City. It has an area of , and is located in Southern California...

 that makes the CyberDefender software. The software includes an internet security suite (known as Early Detection Center or CyberDefender Internet Security) and a registry cleaner. CyberDefender is often marketed in television commercials and magazine advertising through their websites, MyCleanPC.com and DoubleMySpeed.com, both claim to remove malware
Malware
Malware, short for malicious software, consists of programming that is designed to disrupt or deny operation, gather information that leads to loss of privacy or exploitation, or gain unauthorized access to system resources, or that otherwise exhibits abusive behavior...

 and computer virus
Computer virus
A computer virus is a computer program that can replicate itself and spread from one computer to another. The term "virus" is also commonly but erroneously used to refer to other types of malware, including but not limited to adware and spyware programs that do not have the reproductive ability...

es, as well as fix other problems on a personal computer. The company has also recently implemented an online backup service. Along with the software, CyberDefender also makes available remote personal computer (PC) repair services.

CyberDefender has come under scrutiny over the last three years on claims of being a scam. Numerous websites have claimed that the CyberDefender software does not operate properly, which has raised questions about whether the software can be classified as malware or rogue security software. In May 2011, a class action lawsuit was filed against CyberDefender, initiated by Joseph Thurman, Terry Drymon and John Abronski in Chicago, Illinois. The plaintiffs claimed that the Registry Cleaner did not clean the Windows registry effectively and in some cases caused Windows to stop functioning altogether. The plaintiffs hired an independent computer expert to corroborate these claims. A settlement was reached in June 2011 and is waiting final approval in September 2011.
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