Countersoft
Encyclopedia
Countersoft is a privately-held, Limited, software company
Company
A company is a form of business organization. It is an association or collection of individual real persons and/or other companies, who each provide some form of capital. This group has a common purpose or focus and an aim of gaining profits. This collection, group or association of persons can be...

, registered and based in England
England
England is a country that is part of the United Kingdom. It shares land borders with Scotland to the north and Wales to the west; the Irish Sea is to the north west, the Celtic Sea to the south west, with the North Sea to the east and the English Channel to the south separating it from continental...

, United Kingdom
United Kingdom
The United Kingdom of Great Britain and Northern IrelandIn the United Kingdom and Dependencies, other languages have been officially recognised as legitimate autochthonous languages under the European Charter for Regional or Minority Languages...

, It provides products and services to clients around the globe. It was founded in 2003.

It produces Gemini
Gemini (issue tracking system)
Gemini is a proprietary web-based issue tracking system and bug tracking system provided by Countersoft, Ltd.- Technology :Gemini is based on Microsoft's .NET Framework. It is developed using C#, ASP.Net,and Microsoft SQL Server...

, issue tracking system
Issue tracking system
An issue tracking system is a computer software package that manages and maintains lists of issues, as needed by an organization...

 and bug tracking system
Bug tracking system
A bug tracking system is a software application that is designed to help quality assurance and programmers keep track of reported software bugs in their work. It may be regarded as a type of issue tracking system....

. The licence is proprietary
Proprietary software
Proprietary software is computer software licensed under exclusive legal right of the copyright holder. The licensee is given the right to use the software under certain conditions, while restricted from other uses, such as modification, further distribution, or reverse engineering.Complementary...

, but is not per edition, which bucks the trend in its market sector.

Countersoft has recently launched their Atlas product which is described as unviersal support system that combines question and answer capability with FAQ
FAQ
Frequently asked questions are listed questions and answers, all supposed to be commonly asked in some context, and pertaining to a particular topic. "FAQ" is usually pronounced as an initialism rather than an acronym, but an acronym form does exist. Since the acronym FAQ originated in textual...

, documentation and video content. Atlas can be used instead of traditional internet forum software. It uses their patent pending
Patent pending
The expressions "patent pending" or "patent applied for" refer to a warning that inventors are entitled to use in reference to their product or process once a patent application has been filed, but prior to the patent being issued or the application abandoned...

 "relevant replies" technology allowing people to respond to questions with pre-defined FAQ
FAQ
Frequently asked questions are listed questions and answers, all supposed to be commonly asked in some context, and pertaining to a particular topic. "FAQ" is usually pronounced as an initialism rather than an acronym, but an acronym form does exist. Since the acronym FAQ originated in textual...

, tickets, documentation etc...

Countersoft also provides a free task list sharing service for project management
Project management
Project management is the discipline of planning, organizing, securing, and managing resources to achieve specific goals. A project is a temporary endeavor with a defined beginning and end , undertaken to meet unique goals and objectives, typically to bring about beneficial change or added value...

 enabling the sharing of best practice templates. The service can be found at ProjectPatterns.org.

They don't have a corporate blog site instead they have a combined think tank, opinion under the banner of Collective Matters.

Countersoft uses technology such as C#, ASP.NET
ASP.NET
ASP.NET is a Web application framework developed and marketed by Microsoft to allow programmers to build dynamic Web sites, Web applications and Web services. It was first released in January 2002 with version 1.0 of the .NET Framework, and is the successor to Microsoft's Active Server Pages ...

, and Microsoft SQL Server
Microsoft SQL Server
Microsoft SQL Server is a relational database server, developed by Microsoft: It is a software product whose primary function is to store and retrieve data as requested by other software applications, be it those on the same computer or those running on another computer across a network...

 and is also a Microsoft Certified Partner
Microsoft Certified Partner
A Microsoft Certified Partner is an independent company that provides Microsoft-related products or services.Microsoft Certified partners provide Microsoft services on behalf of Microsoft worldwide spanning many fields including OEM, Education, Software providers and Technical Support.Microsoft...

.

External links

The source of this article is wikipedia, the free encyclopedia.  The text of this article is licensed under the GFDL.
 
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