Contact centre
Encyclopedia
Contact Centre may refer to:
- A Child contact centreChild contact centreA contact centre is a place where a non-resident parent may have supervised contact with his or her children. Its primary role is to support and promote contact between those parents, grandparents, guardians and children that do not have a Residence Order .Use of a contact centre may be ordered by...
, a centre for children to maintain contact with an absent parent - A contact centre (business)Contact centre (business)A contact centre is a facility used by companies to manage all client contact through a variety of mediums such as telephone, fax, letter, e-mail and increasingly, online live chat....
, an extension of a call centre - A Call centreCall centreA call centre or call center is a centralised office used for the purpose of receiving and transmitting a large volume of requests by telephone. A call centre is operated by a company to administer incoming product support or information inquiries from consumers. Outgoing calls for telemarketing,...