Carol Jackson
Encyclopedia
Carol Ann Jackson is a fictional character
Fictional character
A character is the representation of a person in a narrative work of art . Derived from the ancient Greek word kharaktêr , the earliest use in English, in this sense, dates from the Restoration, although it became widely used after its appearance in Tom Jones in 1749. From this, the sense of...

 from the BBC
BBC
The British Broadcasting Corporation is a British public service broadcaster. Its headquarters is at Broadcasting House in the City of Westminster, London. It is the largest broadcaster in the world, with about 23,000 staff...

 soap opera
Soap opera
A soap opera, sometimes called "soap" for short, is an ongoing, episodic work of dramatic fiction presented in serial format on radio or as television programming. The name soap opera stems from the original dramatic serials broadcast on radio that had soap manufacturers, such as Procter & Gamble,...

 EastEnders
EastEnders
EastEnders is a British television soap opera, first broadcast in the United Kingdom on BBC One on 19 February 1985 and continuing to today. EastEnders storylines examine the domestic and professional lives of the people who live and work in the fictional London Borough of Walford in the East End...

, played by Lindsey Coulson
Lindsey Coulson
Lindsey Coulson is an English actress, best known for her role as Carol Jackson in the BBC soap opera EastEnders.- Career :...

. The character was introduced in 1993 as part of a new problem family. Coulson decided to quit the role in 1997, but she returned temporarily in 1999 as part of a storyline that marked Carol's daughter Bianca's
Bianca Jackson
Bianca Butcher is a fictional character from the BBC soap opera EastEnders, played by Patsy Palmer. The character was introduced by executive producer Leonard Lewis and appeared initially from 1993 to 1999, when Palmer opted to leave. In 2002 executive producer John Yorke brought the character...

 exit. On 25 October 2009 it was confirmed that she would return along with other members of the Jackson family, Sonia
Sonia Fowler
Sonia Ann Fowler is a fictional character from the BBC soap opera EastEnders, played by Natalie Cassidy. Her first appearance was on 21 December 1993 and she made her final appearance on 2 February 2007...

, Robbie
Robbie Jackson
Robert "Robbie" Jackson is a fictional character from the BBC soap opera EastEnders, played by Dean Gaffney from 1993 to 2003. The character was axed in 2003 by executive producer Louise Berridge. He made brief returns in 2004 and 2010 for two family weddings.-Backstory:Robbie was the product of a...

 and Billie, on 15 February 2010, although her first appearance in 2010 is in EastEnders: Last Tango in Walford, an episode released exclusively to DVD on 8 February 2010. Carol is depicted as a tough, working-class grafter, fiercely defensive of her four children.

Backstory

Carol Branning had a relationship with David Wicks
David Wicks
David Wicks is a fictional character from the BBC soap opera EastEnders, played by Michael French. He originally appeared between 1993 to 1996...

 (Michael French) when she was 14, resulting in a child, Bianca
Bianca Jackson
Bianca Butcher is a fictional character from the BBC soap opera EastEnders, played by Patsy Palmer. The character was introduced by executive producer Leonard Lewis and appeared initially from 1993 to 1999, when Palmer opted to leave. In 2002 executive producer John Yorke brought the character...

. The relationship ended in part due to David's mother Pat
Pat Evans
Patricia Louise "Pat" Evans is a fictional character from the BBC soap opera EastEnders. She has been played by Pam St. Clement since 12 June 1986, just over a year after the show first aired...

's (Pam St. Clement
Pam St. Clement
Pamela Ann Clement , known by the stage name Pam St. Clement, is an English actress. She has played Pat Evans in the BBC soap opera EastEnders since 1986, and is now one of the programme's longest-serving cast members. St. Clement announced her intention to leave EastEnders on 8 July 2011 and will...

) interference, and neither David nor Pat knew about Bianca. Carol went on to have three more children, each with different men: Robbie
Robbie Jackson
Robert "Robbie" Jackson is a fictional character from the BBC soap opera EastEnders, played by Dean Gaffney from 1993 to 2003. The character was axed in 2003 by executive producer Louise Berridge. He made brief returns in 2004 and 2010 for two family weddings.-Backstory:Robbie was the product of a...

 with Gary Bolton (Bruce Byron
Bruce Byron
Bruce Michael Byron is an English actor best known for his role as DC Terry Perkins in The Bill. He originally followed a career in music, and he started acting at 20....

), Sonia
Sonia Fowler
Sonia Ann Fowler is a fictional character from the BBC soap opera EastEnders, played by Natalie Cassidy. Her first appearance was on 21 December 1993 and she made her final appearance on 2 February 2007...

 with Terry Cant and Billie with Alan Jackson
Alan Jackson (EastEnders)
Alan Jackson is a fictional character from the BBC soap opera EastEnders, played by Howard Antony. He originally appeared between 1993 and 1997, and returned on 12 October 2010 for three episodes....

. Though unmarried, Carol and her children all took Alan's last name.

1993–99

Carol arrives in Albert Square
Albert Square
Albert Square is the fictional location of the BBC soap opera EastEnders. It is ostensibly located in the equally fictional London borough of Walford in London's East End. The square's design was based on the real life Fassett Square in Hackney, and was given the name Albert Square after the real...

 in 1993, working alongside Pauline Fowler
Pauline Fowler
Pauline Fowler is a fictional character from the BBC soap opera EastEnders, a long-running serial drama about working class life in the fictional London borough of Walford. She was played by actress Wendy Richard between 1985 and 2006. Pauline was created by scriptwriter Tony Holland and producer...

 (Wendy Richard
Wendy Richard
Wendy Richard, MBE was an English actress best known for playing Miss Brahms in Are You Being Served? and Pauline Fowler in EastEnders...

) as Dot Cotton
Dot Branning
Dorothy "Dot" Branning is a fictional character from the BBC soap opera, EastEnders, played by June Brown since 1985. In a special episode entitled EastEnders: Dot's Story a young Dot was played by Tallulah Pitt-Brown in flashbacks. Dot first appeared in EastEnders in July 1985 as the mother of...

's (June Brown
June Brown
June Muriel Brown, MBE is a British actress, best known for her role as the busy-body, chain-smoking gossip Dot Cotton in the long-running British soap opera EastEnders and for making other high profile television appearances on shows such as Doctor Who, Coronation Street, Minder, The Bill and...

) replacement in the launderette. She soon moves to the Square with her family, Alan and his grandmother Blossom
Blossom Jackson
Blossom Jackson is a fictional character from the BBC soap opera EastEnders, played by Mona Hammond. The character originally appeared from 1994 to 1997. Hammond was installed as a matriarchal figure of the Jackson clan but quit the role in 1997, reportedly because she was suffering from nervous...

 (Mona Hammond
Mona Hammond
Mona Hammond OBE is a Chinese Jamaican actress and co-founder of the Talawa Theatre Company. Born in Jamaica, Hammond emigrated to the United Kingdom in 1959, where she has remained ever since. Hammond has had a long and distinguished stage career...

), and her four children. Carol is soon forced to tell David that he is Bianca's father when it looks like they are about to start a relationship. David agrees to keep this a secret from Bianca, but is forced to tell her when she tries to seduce him. Carol and Alan attend the wedding of Carol's sister April
April Branning
April Branning is a fictional character from the BBC soap opera EastEnders, played by Debbie Arnold. April is the second eldest child of Jim and Reenie Branning, and sister of Carol Jackson, Derek, Suzy, Max and Jack Branning.- Storylines:...

 (Debbie Arnold
Debbie Arnold
Jeanette Debbie Arnold is an English actress and voice artiste. She is best known for her work on British television, although she is also a veteran stage actress. She is one of the top voiceover artistes in England.-Career:Arnold was born into showbusiness...

), where her father Jim
Jim Branning
James Archibald "Jim" Branning is a fictional character from the BBC soap opera EastEnders, played by John Bardon, first appearing on 29 April 1996 and becoming a regular character in 1999 and has remained in the series right up to 2011....

 (John Bardon
John Bardon
John Bardon, is an English stage and screen actor. He was awarded the Laurence Olivier Award in 1988 as 'Best Actor in a Musical' for Kiss Me, Kate, sharing the award with co-star Emil Wolk.-Acting career:Bardon is best known for playing Jim Branning in the popular British soap opera EastEnders...

) and brother Derek
Derek Branning
Derek Branning is a fictional character from the BBC soap opera EastEnders, played by Terence Beesley in 1996 and then Jamie Foreman from 2011 onwards. Derek is the eldest child of Jim and Reenie Branning . He made his first appearance on 29 April 1996 and departed not long after...

 (Terence Beesley
Terence Beesley
Terence Beesley is an English actor and writer. He was born in London to Irish parents and trained at the London Academy of Music and Dramatic Art....

) show their disapproval of Carol and Alan's interracial relationship. After April is jilted by her fiancé, Alan decides he wants to marry Carol there and then. However, Alan grows jealous of Carol's renewed friendship with David and embarks on an affair with singer Frankie Pierre
Frankie Pierre
Maxine Francesca "Frankie" Pierre is a fictional character from the BBC soap opera EastEnders, a long-running serial drama about working class life in a the East End of London. She appeared between 1996 and 1997, played by Syan Blake. Frankie was introduced as a "super-bitch" and home wrecker...

 (Syan Blake), moving out of the Jacksons' house, leaving Carol to reignite a romance with David. Both affairs are short lived and Carol and Alan soon reunite.
Billie is the only witness to an armed robbery and is kidnapped to prevent him from testifying in court. He is eventually returned safely, but Carol and the rest of her family (bar Bianca) are placed in a witness protection
Witness protection
Witness protection is protection of a threatened witness or any person involved in the justice system, including defendants and other clients, before, during and after a trial, usually by police...

 programme and move away from Walford
Walford
Walford is a fictional borough of east London in the BBC soap opera EastEnders. The name Walford is both a street in Dalston where one of the series' creators, Tony Holland, lived and a blend of Walthamstow, where Holland was born, and Stratford. The suffix 'ford' is also found throughout East...

 for their safety. In her time away, Carol separates from Alan due to his mental breakdown and starts a relationship with Dan Sullivan (Craig Fairbrass
Craig Fairbrass
Craig Fairbrass is an English actor. He is known for his distinctive Cockney accent.-Life and career:Fairbrass was born in Stepney, London. He made his acting debut in an episode of the television series Shelley in 1980. This was followed by appearances in series such as Emmerdale, Three Up Two...

). Carol, Robbie and Sonia return to Walford with Dan, and it is revealed that Dan was in a relationship with Bianca when she was 15 and he was married. Bianca keeps this a secret from Carol, but they begin an affair during a family holiday. The affair only ends when Carol becomes pregnant with Dan's baby, however, Carol finds an old photo of Bianca and Dan and quizzes him about it. He tells only part of the truth and says that they had a relationship long before he ever met Carol. Carol believes this but is angry at Bianca for not telling her. Carol confronts Bianca who reveals the affair, not knowing what Dan had said. Carol throws Dan out, tells Bianca's husband Ricky Butcher
Ricky Butcher
Richard Francis "Ricky" Butcher is a fictional character from the BBC soap opera EastEnders, played by Sid Owen. Introduced as a school boy in 1988, Ricky is one of the longest-running, male protagonists to feature in EastEnders. Owen originally left the role in 2000 to pursue a music career...

 (Sid Owen
Sid Owen
Sid Owen is an English actor, television presenter and former singer, most famous for playing the role of Ricky Butcher in the BBC One soap opera EastEnders, which he appeared in from 1988 until 2000, 2002 until 2004 and then again from March 2008.-Career:Prior to his role in EastEnders he had a...

) about the affair and disowns her daughter. She aborts Dan's child and leaves Albert Square in 1999. Afterwards, Dan begins to show his true colours during a feud between him, Phil Mitchell
Phil Mitchell
Philip James "Phil" Mitchell is a long-running fictional character from the BBC soap opera EastEnders, played by Steve McFadden.Phil first arrived in Albert Square on 20 February 1990, and was soon joined by his brother, Grant, sister Sam and mother Peggy...

 (Steve McFadden
Steve McFadden
Steve McFadden is an English actor, known for his role as Phil Mitchell in the BBC soap opera EastEnders, which he has played since1990.-Early life:...

) and Steve Owen (Martin Kemp).

Off-screen, in the years following, Carol moves to Balham
Balham, London
Balham is a neighbourhood of south London, England, and is part of the London Borough of Wandsworth and the London Borough of Lambeth.-History:...

 with Billie. She tends to her father in 2007 following his stroke, but remains estranged from Bianca and her children.

2010—

Carol turns up uninvited to Bianca and Ricky's second wedding to stop her son Billie attending. Despite initial animosity, Carol and Bianca make amends for the past and Carol moves back to Walford, having lost her job in Balham as a school secretary. Billie and Carol regularly clash regarding Carol's controlling parenting and Billie's connection with a gang. When a gang member attempts to shoot Billie, Carol's brother Jack
Jack Branning
Jack Branning is a fictional character from the BBC soap opera EastEnders, played by Scott Maslen. He made his first appearance on 29 October 2007. He is the youngest child of Jim and Reenie Branning and the brother of April Branning, Carol Jackson, Derek Branning, Suzy Branning and Max Branning...

 (Scott Maslen
Scott Maslen
Scott Alexander Maslen is an English actor and model, best known for his portrayal as DS Phil Hunter in ITV's The Bill and now Jack Branning on the BBC's flagship soap EastEnders.-Early and personal life:...

) is accidentally shot instead. Blaming himself, Billie joins the army and despite initial opposition, Carol gives her blessing to this.

Billie is given leave on his birthday, so Carol arranges a party for him and his friends. Copious amounts of alcohol are consumed by Billie and the next day he is found dead on the settee. Distraught, Carol pushes away her family, suggesting they are responsible for Billie's death and acting aggressively, until Max stands up to her, saying that she caused Billies death as Billie joined the army to get away from her, and learned to drink himself to death there. When Carol sees a video on Billie's laptop in which he says she is a control freak and wants her to die, she is devastated. She bans her family from attending Billie's funeral, and it is only she, Alan and Blossom who attend. In her grief, Carol attempts to kiss Alan, but he rejects her as he is now married with a young son. Struck by sadness, Carol plans to commit suicide by overdose, but is interrupted by Connor Stanley (Arinze Kene
Arinze Kene
-Career:Kene has appeared in stage productions such as playing Simba in The Lion King, Daddy Cool, and in June 2009 played strutting lothario Raymond LeGrendre in the musical Been So Long, based on Ché Walker's 1998 play, which opened at the Young Vic...

), one of Billie's friends and a gang member; they comfort each other and end up having sex.

Carol moves in with Glenda Mitchell
Glenda Mitchell
The following is a list of characters who first appeared or are due to appear in the BBC soap opera EastEnders in 2010, by order of first appearance...

 (Glynis Barber
Glynis Barber
Glynis Barber is a South African actress of Afrikaner descent, born and brought up in South Africa. She was born Glynis van der Riet. When she was five years old, her parents divorced, and she and her mother moved to Johannesburg. She is best known for her portrayal as Sgt...

), a work colleague at the betting shop, and her affair with Connor secretly continues when a homeless Connor moves in too. Carol disapproves of Connor's criminality and so their relationship ends and reignites at various times. On one break, Connor begins dating Bianca's stepdaughter, Whitney Dean
Whitney Dean
Whitney Dean is a fictional character from the BBC One soap opera EastEnders, played by Shona McGarty. The character is the adoptive daughter of long-running character Bianca Jackson , and was introduced in April 2008 when Palmer returned to the series after a six year absence...

 (Shona McGarty
Shona McGarty
Shona Bernadette McGarty is an English actress from Borehamwood, Hertfordshire, best known for her role in the BBC soap opera EastEnders, as Whitney Dean.-Career:...

). Connor sleeps with Carol and Whitney simultaneously, until Bianca's youngest daughter Tiffany
Tiffany Dean
Tiffany Butcher is a fictional character from the BBC One soap opera EastEnders, played by Maisie Smith. Tiffany is the daughter of established characters Bianca Jackson and Ricky Butcher , though originally she was believed to be Bianca's daughter with a man named Nathan Dean...

 (Maisie Smith
Maisie Smith
Maisie Lily Smith is an English actress. She has appeared in the feature film The Other Boleyn Girl and has played the regular role of Tiffany Butcher in the BBC soap opera EastEnders since 2008.- Career :...

) witnesses Carol and Connor together and chastises Carol for her involvement with "Whitney's boyfriend". Carol tries to persuade her to keep quiet but when it is revealed that Connor has been sleeping with both women, Bianca attacks him with a metal pole. Carol confesses to the attack until Connor identifies Bianca as the culprit. In hospital, Connor's mother Kendra (Sharon D. Clarke) tells Carol to grieve for her son and leave Connor alone. Carol and Ricky finally learn the truth of Whitney's whereabouts where Lauren and Ricky's sister Janine Butcher (Charlie Brooks
Charlie Brooks
Charlene "Charlie" Brooks is a Welsh actress, best known for playing Janine Butcher on the BBC soap opera EastEnders.-Acting career:...

) learns that she is being sexually exploited by a man called Rob Grayson (Jody Latham
Jody Latham
Jody Lee Latham is an English actor, best known for his roles as Phillip "Lip" Gallagher in the British Channel 4 series Shameless, Calum McKenzie in the ITV series The Fixer, and Rob Grayson in the BBC Soap opera EastEnders....

). Carol then begins to feel guilty for pushing Whitney away.

Carol meets Eddie Moon
Eddie Moon
Edward "Eddie" Moon is a fictional character from the BBC soap opera EastEnders, played by David Essex. Eddie is the father of Michael Moon , Tyler Moon and Anthony Moon . Along with his children, Eddie was introduced to bring a "new generation" of the Moon family to the programme...

 (David Essex
David Essex
David Essex OBE is an English musician, singer-songwriter and actor. Since the 1970s, Essex has attained nineteen Top 40 singles in the UK , and sixteen Top 40 albums...

) and they take a liking to each other, and Eddie befriends Liam, teaching him about antiques. However, when Carol finds out that Eddie has allowed Liam to skip school for three days, she tells him to stay away from them both. However, they later spend time alone at Eddie's home after finally admitting they like each other and start a relationship. However, Carol soon finds out from Jack that Eddie has been seeing Vanessa Gold
Vanessa Gold
Vanessa Gold is a fictional character from the BBC soap opera EastEnders. She is portrayed by Zöe Lucker, and has appeared in EastEnders since 4 June 2010. A "dynamic and assured" businesswoman, Vanessa was created by series consultant Simon Ashdown to be "a Zöe Lucker-type"...

 (Zoe Lucker
Zöe Lucker
Zöe Elizabeth Lucker is an English actress best known for playing the roles of Tanya Turner on ITV's Footballers' Wives and Vanessa Gold in EastEnders.-Career:...

), unaware that Eddie's son Michael
Michael Moon (EastEnders)
Michael Moon is a fictional character from the BBC soap opera EastEnders, played by Steve John Shepherd. The character is a second cousin once removed of Alfie Moon , who first appears on 1 October 2010 after Alfie's return. He is also the father to Tommy Moon, whose mother is Alfie's wife Kat...

 (Steve John Shepherd
Steve John Shepherd
-Career:Shepherd first became known in 1996, when he played the role of Jo, the law clerk, in the critically acclaimed BBC drama This Life. He remained in the role for two series...

) has paid Vanessa to ruin his dad's romance. Carol ends the relationship, and then later learns that Eddie has left Walford. Carol's brother Derek
Derek Branning
Derek Branning is a fictional character from the BBC soap opera EastEnders, played by Terence Beesley in 1996 and then Jamie Foreman from 2011 onwards. Derek is the eldest child of Jim and Reenie Branning . He made his first appearance on 29 April 1996 and departed not long after...

 (now Jamie Foreman
Jamie Foreman
Jamie Foreman is an English actor best known for his roles as Duke in Layer Cake and Bill Sikes in Roman Polanski's Oliver Twist . He played opposite Ray Winstone and Kathy Burke in Gary Oldman's Nil by Mouth and also featured in Elizabeth , Gangster No. 1 and Sleepy Hollow...

) arrives in Walford and Carol is not happy to see him. However, Derek says he has changed and wants his family's support, though Carol is unwilling to give it.

Creation

1994 was a historic year for EastEnders, as in April, a third weekly episode was introduced. Due to the programme's increased frequency, a number of new characters were introduced to the regular cast in the latter part of 1993 and early 1994. Among them were the Jackson family: mother Carol (Lindsey Coulson
Lindsey Coulson
Lindsey Coulson is an English actress, best known for her role as Carol Jackson in the BBC soap opera EastEnders.- Career :...

), her four children, Bianca
Bianca Jackson
Bianca Butcher is a fictional character from the BBC soap opera EastEnders, played by Patsy Palmer. The character was introduced by executive producer Leonard Lewis and appeared initially from 1993 to 1999, when Palmer opted to leave. In 2002 executive producer John Yorke brought the character...

 (Patsy Palmer
Patsy Palmer
Patsy Palmer is an English actress. Palmer made an early television appearance on the children's drama show Grange Hill, but is best known for playing Bianca Jackson in the popular British television soap opera EastEnders. Originally in the cast from 1993–1999, Palmer returned to EastEnders in...

), Robbie
Robbie Jackson
Robert "Robbie" Jackson is a fictional character from the BBC soap opera EastEnders, played by Dean Gaffney from 1993 to 2003. The character was axed in 2003 by executive producer Louise Berridge. He made brief returns in 2004 and 2010 for two family weddings.-Backstory:Robbie was the product of a...

 (Dean Gaffney
Dean Gaffney
Dean Martin Gaffney is an English actor most notable for his role as Robbie Jackson on the BBC1 soap opera Eastenders from 1993 to 2003, when his character was axed. He has since made guest appearances in the soap in 2004 and 2010. Gaffney went on to appear in various reality television shows,...

), Sonia
Sonia Fowler
Sonia Ann Fowler is a fictional character from the BBC soap opera EastEnders, played by Natalie Cassidy. Her first appearance was on 21 December 1993 and she made her final appearance on 2 February 2007...

 (Natalie Cassidy
Natalie Cassidy
Natalie Ann Cassidy is a British actress, most commonly known for appearing in the television soap EastEnders where she played Sonia Jackson for many years. She has also appeared in the BBC Two sitcom Psychoville and was a contestant on the seventh series of Strictly Come Dancing.-Career:As a...

), and Billie (Devon Anderson
Devon Anderson
Devon Carlo Anderson is an English actor who has been acting since an early age and became a CBBC presenter on BBC One and the CBBC Channel...

), as well as Carol's partner Alan Jackson
Alan Jackson (EastEnders)
Alan Jackson is a fictional character from the BBC soap opera EastEnders, played by Howard Antony. He originally appeared between 1993 and 1997, and returned on 12 October 2010 for three episodes....

 (Howard Antony
Howard Antony
Howard Antony is a British actor, best known for playing the role of Alan Jackson, in the BBC soap opera EastEnders from 1993 - 1997....

). Though Carol and Alan were not initially married in the serial, and though Alan was only the biological father of Billie, the whole family took on Alan's surname. The family was created by writer Tony McHale
Tony McHale
Tony McHale is a British actor, writer and director who has the dubious honour of being best known as a "stooge" to Jeremy Beadle on Game For A Laugh and later, Beadle's About. He trained at Rose Bruford College. He also enjoyed a long stint as a writer/director on the top rated BBC1 soap opera...

. None of the actors cast as the Jackson family were matched for appearance or screen compatibility. Cassidy has commented, "it was all decided without doing that. I don't think it particularly mattered that none of us Jackson kids looked like each other because all our characters had different dads!" Carol was Coulson's first major television role.

Various members of the family began to appear sporadically from November 1993 onwards, but in episodes that aired early in 1994, the Jacksons moved from Walford Towers, a block of flats, to the soap's focal setting of Albert Square
Albert Square
Albert Square is the fictional location of the BBC soap opera EastEnders. It is ostensibly located in the equally fictional London borough of Walford in London's East End. The square's design was based on the real life Fassett Square in Hackney, and was given the name Albert Square after the real...

. Their slow introduction was a deliberate attempt by the programme makers to introduce the whole family over a long period. The Jacksons have been described by EastEnders scriptwriter Colin Brake
Colin Brake
Colin Brake is an English television writer and script editor best known for his work for the BBC on programs such as Bugs and EastEnders. He has also written spin-offs from the BBC series Doctor Who...

 as a "classic problem family".

Characterisation

In an interview from 1995 that was published by Larry Jaffee in 2009, Coulson described Carol as "fiery, loud and determined". However, Coulson added that she played Carol as possibly more approachable as time progressed, adding, "It's difficult to find a level when you step into a soap, it's so fast-moving. You're not really sure who you are or what you're doing. I think as the actor relaxes, maybe the character softens a little. Everybody's trying to find their level." Author Kate Lock has suggested that "Carol always looked careworn and sounded snappish, but then, as pointed out repeatedly, she's had to make a lot of sacrifices in her life, raising four kids single-handedly, missing out on any chance of a career". Carol is depicted as a grafter who is fiercely protective of her problematic children. Discussing Carol's role as a mother, Coulson has said, "I think a lot of mothers find their adolescent children hard work, and with four children well, what more can I say? She's out working, trying to get money. She's always tired - it's hard being a mum."

Author Dorothy Hobson has likened Carol to a more modern version of Coronation Street
Coronation Street
Coronation Street is a British soap opera set in Weatherfield, a fictional town in Greater Manchester based on Salford. Created by Tony Warren, Coronation Street was first broadcast on 9 December 1960...

s Elsie Tanner
Elsie Tanner
Elsie Tanner is a fictional character from the British ITV soap opera Coronation Street, played by Patricia Phoenix from 1960 to 1973 and from 1976 until 1984. Elsie Tanner was one of the original core characters on Coronation Street and appeared in the very first episode...

 (an iconic soap opera character who appeared on a rival network from 1960–1984) due to their shared single mother status: "[Carol's] image was that of a single mother. Keeping her family together and having a life of her own was Carol's role in life. She followed in the tradition of Elsie Tanner, but because she was a woman from the 1990s, her children were from a number of fathers and her strength as a mother was that she had kept her children together. Life was hard for Carol, and while she experienced a varied life she always struggled to maintain her independence and sexuality. One always felt that Carol Jackson was a smouldering sexual woman for whom the experience of motherhood and the time spent looking after her children had necessitated her leaving her sexuality on hold, ready to be reignited at some time in the future."

Return

Having originally appeared between 1993 and 1997 and again in 1999 and despite Coulson ruling out a return to the programme in 2008, it was announced on 25 October 2009 that Carol would return to the show in 2010 along with her children Robbie
Robbie Jackson
Robert "Robbie" Jackson is a fictional character from the BBC soap opera EastEnders, played by Dean Gaffney from 1993 to 2003. The character was axed in 2003 by executive producer Louise Berridge. He made brief returns in 2004 and 2010 for two family weddings.-Backstory:Robbie was the product of a...

, Sonia
Sonia Fowler
Sonia Ann Fowler is a fictional character from the BBC soap opera EastEnders, played by Natalie Cassidy. Her first appearance was on 21 December 1993 and she made her final appearance on 2 February 2007...

 and Billie. Coulson is quoted as saying, "I'm thrilled to be returning to EastEnders after all these years. I'm also excited and intrigued to find out what Carol and her family have been up to since we last saw her and where she will be going next." A source told entertainment website Digital Spy
Digital Spy
Digital Spy is a British entertainment and media news website. According to Alexa Internet traffic statistics, as of February 2011, Digital Spy is the 93rd most popular website in the United Kingdom, with an overall Alexa ranking of 2,088....

: "Everything's being kept hush-hush about the Jacksons' return at the moment, but there are certainly a load of questions to be answered. Will the frosty relationship between Carol and Bianca thaw? Are Sonia and Martin still together? And how will Robbie react when he learns of his beloved Wellard's death? Everyone's so pleased to have them back." The family will return for Bianca's second wedding to Ricky Butcher
Ricky Butcher
Richard Francis "Ricky" Butcher is a fictional character from the BBC soap opera EastEnders, played by Sid Owen. Introduced as a school boy in 1988, Ricky is one of the longest-running, male protagonists to feature in EastEnders. Owen originally left the role in 2000 to pursue a music career...

 (Sid Owen
Sid Owen
Sid Owen is an English actor, television presenter and former singer, most famous for playing the role of Ricky Butcher in the BBC One soap opera EastEnders, which he appeared in from 1988 until 2000, 2002 until 2004 and then again from March 2008.-Career:Prior to his role in EastEnders he had a...

) as part of the show's 25th anniversary. Executive producer Diederick Santer
Diederick Santer
Diederick Santer is a British television producer and is best known for his work on the popular BBC television soap opera EastEnders, a post which he assumed on 23 October 2006 and left on 1 March 2010...

 explained that he wanted great stories to get people talking, saying "The wedding is the perfect opportunity for us to bring back the much-loved Jackson characters – Carol, Sonia, Robbie and Billie."

Grief and reinvention

In September 2010 it was revealed that Billie would be killed from alcohol poisoning, leaving Carol devastated. Although Coulson felt Anderson's departure was premature, she praised the storyline's "huge shock value". Coulson felt heartbroken when she was filming Billie's death scenes, of this she stated during an interview with Inside Soap
Inside Soap
Inside Soap is a weekly UK magazine, released every Tuesday. It covers current and future storylines in soap operas shown in the United Kingdom....

: "When we had to play the scene where Carol sees Billie lying dead in the living room, it was really sad - not just because a mum had lost her son in tragic circumstances, but also because I felt almost as though I was losing Devon too."

Coulson revealed that she was exhausted from playing Carol's grief for a period of six weeks. She added she was pleased because upon her return she had hope for a demanding storyline. Asked how it felt to portray the storyline Coulson stated: "Incredibly satisfying, For them to give me that lovely storyline is a compliment, and it was wonderful." The storyline progresses into Carol realising Bianca is her biggest support, of this Coulson claims: "I think there’s a bit of Bianca going, 'What about me? I’m still here.' Carol’s projected so much of her love onto Billie, because nobody else needed her." After the episode aired it received a great deal of praise from fans on Digital Spy.

Carol's grief makes her lash out at those nearest to her and she tries to end her own life by taking an overdose, but later changes her mind. Speaking of the development in the storyline, Coulson commented: "It's a journey Carol goes on and she makes some terrible decisions." Coulson later revealed she wanted Carol to have more friends. Carol is then paired with Glenda Mitchell
Glenda Mitchell
The following is a list of characters who first appeared or are due to appear in the BBC soap opera EastEnders in 2010, by order of first appearance...

 (Glynis Barber
Glynis Barber
Glynis Barber is a South African actress of Afrikaner descent, born and brought up in South Africa. She was born Glynis van der Riet. When she was five years old, her parents divorced, and she and her mother moved to Johannesburg. She is best known for her portrayal as Sgt...

) as they strike an "unlikely friendship" and move in together, after she feels unable to live at the home her son died in. Coulson felt that Carol was reinventing herself, she also stated: "It's a strange pairing, but it'll be interesting to see if they can find common ground." Barber also admitted she is a fan of the pairing, expressed her desire for Glenda to lead Carol astray and stated: "The characters are very different but actually have a lot in common." Coulson has also admitted she felt it important viewers could see how strong Carol can be, she added: "I'd like to show viewers that Carol is strong enough to transcend all of this, because people have to - but it won't just go away."

Carol then starts sleeping with Billie's old friend Connor Stanley (Arinze Kene
Arinze Kene
-Career:Kene has appeared in stage productions such as playing Simba in The Lion King, Daddy Cool, and in June 2009 played strutting lothario Raymond LeGrendre in the musical Been So Long, based on Ché Walker's 1998 play, which opened at the Young Vic...

). Discussing the storyline, Coulson stated: "For her, though, this is a brief moment where she doesn't have to think about Billie's death. It's not even lovely sex - it happens in a fit of loss and grief." Coulson feels at this point Carol crosses a major boundary because he was Billie's friend.

Reception

Since Carol's exit in 1999, writer Dorothy Hobson used Carol's continued absence on-screen despite numerous upsets in her children's lives as indicative of lack of realism in soaps. In a 2000 storyline, Sonia gives birth to a child at 15 without Carol present. Hobson commented, "The power of motherhood, and the strength of the needs of children for their mothers, continued as part of a storyline after [Carol] had left [...] Ignorant of the fact that she was pregnant until she gave birth, Sonia then struggled to accept her own motherhood and her baby [...] The character and the production cried out for the guest reappearance of Carol Jackson; you knew she might be judgemental towards Sonia, but she would have sorted out her problems and supported her as a mother. The characteristics displayed by mothers were missing just when Sonia needed support and guidance. Unfortunately [Lindsey Coulson] had left the series and the ending was unsatisfactory in terms of realistic resolution. The audience may well have felt that while Sonia was in such a difficult situation someone should have contacted Carol [...] It is a nice example of the limits of realism of characters; ultimately they are always at the mercy of the availability of the actors. I do not know whether the actress was available, or, in fact, whether the production team wanted [Carol] to be available to support Sonia, but it would have certainly been more realistic if [she] came back to Walford, even if only for a short period of time."

Coulson was nominated in the Best Serial Drama Performance category at the 16th National Television Awards
16th National Television Awards
The 16th National Television Awards ceremony was held at The O2 Arena in London on 26 January 2011 and was hosted by Dermot O'Leary. The awards are voted by the public and the winners are revealed live on ITV1. Ant & Dec won the award for Most Popular Entertainment Presenter for the tenth year in a...

 in 2011 for her portrayal of Carol. She was also nominated for 'Best Actress' and 'Best Dramatic Performance' at the 2011 British Soap Awards
British Soap Awards
The British Soap Awards is an annual awards ceremony to honour the best of British soap operas.The first event took place in 1999 and takes place in May each year. Although it is an ITV production, the events were held at the BBC Television Centre, in London until 2010. The 2011 awards relocated to...

, and for 'Best Actress' at the 2011 Inside Soap Awards
Inside Soap Awards
The Inside Soap Awards is a yearly award ceremony run by Inside Soap magazine since 1996. The awards celebrate the British and Australian soap operas and their actors. Until 2007, EastEnders had won the award for "Best Soap" on every occasion...

. In March 2011, EastEnders won in the Soaps and Continuing Drama category at the Royal Television Society
Royal Television Society
The Royal Television Society is a British-based educational charity for the discussion, and analysis of television in all its forms, past, present and future. It is the oldest television society in the world...

Programme Awards, and the judges praised Coulson's portrayal of Carol, saying the soap was "A real class above the rest with a stunning central performance from Lindsay Coulson."

External links

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