A business mediator is a neutral mediator

Mediation

Mediation, as used in law, is a form of alternative dispute resolution , a way of resolving disputes between two or more parties. A third party, the mediator, assists the parties to negotiate their own settlement...

 that is engaged between two business parties that have required the services of the other and are deadlocked in an acrimonious debate. To avoid this, the business mediator will seek the necessary information from both individual parties and attempt to come to a resolved agreement

Contract

A contract is an agreement entered into by two parties or more with the intention of creating a legal obligation, which may have elements in writing. Contracts can be made orally. The remedy for breach of contract can be "damages" or compensation of money. In equity, the remedy can be specific...

on both parties' behalf.