Bat phone
Encyclopedia
A bat phone, in business jargon
Jargon
Jargon is terminology which is especially defined in relationship to a specific activity, profession, group, or event. The philosophe Condillac observed in 1782 that "Every science requires a special language because every science has its own ideas." As a rationalist member of the Enlightenment he...

, is a private telephone number
Telephone number
A telephone number or phone number is a sequence of digits used to call from one telephone line to another in a public switched telephone network. When telephone numbers were invented, they were short — as few as one, two or three digits — and were given orally to a switchboard operator...

 that is handled at a higher priority than a public line.

Batman comic

The name derives from Commissioner Gordon
James Gordon (comics)
James Worthington Gordon, Sr. is a fictional character, an ally of Batman that appears in comic books published by DC Comics. The character first appeared in Detective Comics #27 , and was created by Bill Finger and Bob Kane...

's secure line
Ringdown
-Operator signaling:In telephony, ringdown is a method of signaling an operator in which telephone ringing current is sent over the line to operate a lamp or cause the operation of a self-locking relay known as a drop...

 to the "Batphone" in the Batman television show
Batman (TV series)
Batman is an American television series, based on the DC comic book character of the same name. It stars Adam West as Batman and Burt Ward as Robin — two crime-fighting heroes who defend Gotham City. It aired on the American Broadcasting Company network for three seasons from January 12, 1966 to...

 of 1966–68. In the modern Batman comic book continuity, the Batphone made its debut in Detective Comics
Detective Comics
Detective Comics is an American comic book series published monthly by DC Comics since 1937, best known for introducing the iconic superhero Batman in Detective Comics #27 . It is, along with Action Comics, the book that launched with the debut of Superman, one of the medium's signature series, and...

#786 (November, 2003), in the form of an encrypted cellphone that allowed Gordon to securely contact Batman, as well as allowing other calls just like a normal cellphone. It also carries a tracking device
Tracking system
Generally tracking is the observing of persons or objects on the move and supplying a timely ordered sequence of respective location data to a model e.g...

 in case of trouble. Unlike the original Batphone, the device is not red and looks like a regular cellphone.

Use in the real world

A bat phone often has some or all of the following properties:
  • It gets answered outside of working hours
  • It does not make the caller wait on hold or navigate through cumbersome voice menus
  • The line rings straight through to high-level management or technicians without having to be escalated
    Escalation
    Escalation is the phenomenon of something getting more intense step by step, for example a quarrel, or, notably, a war between states possessing weapons of mass destruction. Compare to escalator, a device that lifts something to a higher level...

     from the front lines.
  • The number is only given to selected people
  • Shields technical personnel from receiving irrelevant calls


Bat phones are common in many industries. The phone numbers are typically given to key customers so that they may reach important individuals in case of emergencies or critical situations. Bat phones can also provide direct access to politicians or notable people.

Another example of their use is for Internet service provider
Internet service provider
An Internet service provider is a company that provides access to the Internet. Access ISPs directly connect customers to the Internet using copper wires, wireless or fiber-optic connections. Hosting ISPs lease server space for smaller businesses and host other people servers...

s offering a selection of Internet services that range from dial-up access to secure web server hosting. Customers using the secure web hosting facility would be given access to a 24-hour bat phone for prompt resolution of technical issues, while dialup customers seeking technical support would be required to wait on hold and/or call only during business hours.
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