Assistant Manager
Encyclopedia
An assistant manager is an employee of an organization with manager's authority. Examples of this position can be found in retail and other service businesses where the need to have more than one member of daily operations management
Management
Management in all business and organizational activities is the act of getting people together to accomplish desired goals and objectives using available resources efficiently and effectively...

 is important.

Assistant managers outrank the position of a supervisor and team leader
Team leader
A team leader or team lead is someone who provides guidance, instruction, direction, leadership to a group of other individuals for the purpose of achieving a key result or group of aligned results. The team lead reports to a project manager...

, but typically report to a deputy or general manager
General manager
General manager is a descriptive term for certain executives in a business operation. It is also a formal title held by some business executives, most commonly in the hospitality industry.-Generic usage:...

.

Assistant managers, as the name implies, are positions whereby he or she supports the manager in the day-to-day running of a specific department, office or store. Specific responsibilities vary; however, in larger organizations assistant managers may lead a team of staff. In smaller organizations, assistant managers may have greater responsibility, focusing their time on directing the work of subordinates. They may also be responsible for ensuring that health and safety policies are adhered to.

Assistant managers are typically given management authority to make key decisions quickly, are heavily involved in training of other staff, and perform paperwork duties.

In busy organizations, a general manager may be fully occupied with many tasks too time-consuming to fulfil his or her role effectively and efficiently. It is common for a manager to delegate such tasks to one or more assistant managers. It is because of this that an assistant manager role is ideal for the individual to gain hands-on management experience. With enough experience, it is typical for the employee to be promoted into a full management role.

In catering and hospitality trades where experience is essential, assistant managers are usually promoted from supervisor positions that have developed strong supervisory skills and are showing clear leadership ability. Many organizations are keen to develop and promote staff from within to reduce costs such as recruitment fees. Assistant managers are trained in the knowledge on how to perform the functions of a full manager and can be a vital asset in supporting the overall management of a specific department or organization.
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