Agile Communication Environment
Encyclopedia
Agile Communication Environment (ACE) is a Avaya
software solution that leverages a Service Oriented Architecture (SOA)
and web services to integrate Unified Communications capabilities (Presence, Click-to-Call, Audio Call, Video Call, Multimedia Conferencing, etc.) with business applications and processes.
, a prototype Unified Communications application server, code-named Arachne. The project was reviewed by executive leadership and in late 2006 the program was given the go-ahead under the title of Project Raptor.
The development work was done in three of Nortel's R&D labs, Ottawa, Beijing, and Maidenhead. Approximately 80 engineers across the three sites worked on this program.
Avaya
Avaya Inc. is a privately held computer networking, information technology and telecommunications company that is a global provider of business communications systems. The international head quarters is in Basking Ridge, New Jersey, United States...
software solution that leverages a Service Oriented Architecture (SOA)
Service-oriented architecture
In software engineering, a Service-Oriented Architecture is a set of principles and methodologies for designing and developing software in the form of interoperable services. These services are well-defined business functionalities that are built as software components that can be reused for...
and web services to integrate Unified Communications capabilities (Presence, Click-to-Call, Audio Call, Video Call, Multimedia Conferencing, etc.) with business applications and processes.
Development History
In the autumn of 2005 a small team of engineers from Nortel's Maidenhead R&D center developed, as a skunkworks projectSkunkworks project
A skunkworks project is one typically developed by a small and loosely structured group of people who research and develop a project primarily for the sake of radical innovation. The term typically refers to technology projects, and originated with Skunk Works, an official alias for the Lockheed...
, a prototype Unified Communications application server, code-named Arachne. The project was reviewed by executive leadership and in late 2006 the program was given the go-ahead under the title of Project Raptor.
The development work was done in three of Nortel's R&D labs, Ottawa, Beijing, and Maidenhead. Approximately 80 engineers across the three sites worked on this program.
- Late 2006 - Project Raptor begins.
- November 2007 - Product officially announced at a joint Nortel/IBM event in New York and soon afterwards rebranded as Agile Communication Environment.
- Winter 2007/Spring 2008 - Lead customer trials conducted, focused around Parlay X WSDLs and SIP/CTI interfaces.
- July 2008 - Version 1.0 is released.
- November 2008 - Version 1.1 is released.
- March 2009 - Version 1.2 released.
- August 2009 - Version 2.0 released.
- September 2009 - Version 2.1 released.
- April 2010 - Version 2.2 released.
- December 2010 - Version 2.3 released.