AUDIX
Encyclopedia
AUDIX is a Voicemail
server intended to be used with Lucent/Avaya
PBXes. It features many integrations with Avaya's PBXes, such as capturing the extension of the calling party and pronouncing that person's name (if they're also an AUDIX subscriber and have recorded their name on the system) when announcing the attributes of a message, automatic identification of subscribers when they are dialing in to retrieve their messages, and activating and deactivating MWIs.
It can also serve as a recording device. A subscriber with an appropriately administered feature button on their phone can press said button and within a few seconds, the station will be conferenced with AUDIX and AUDIX will record the conversation. The recording will be stored like a voice mail.
AUDIX systems are based on Unix
, and share some software with Avaya's Conversant IVR
platform. Early forms of unified messaging
appeared in the late 80s
; earlier AUDIX releases interoperated with System V mail servers and with System 85 PBXes, when AT&T still owned UNIX. Many of the same status and control programs are used to operate AUDIX and Conversant systems, but an AUDIX system is geared specifically towards serving up voice mail and is not a general IVR platform.
Voicemail
Voicemail is a computer based system that allows users and subscribers to exchange personal voice messages; to select and deliver voice information; and to process transactions relating to individuals, organizations, products and services, using an ordinary telephone...
server intended to be used with Lucent/Avaya
Avaya
Avaya Inc. is a privately held computer networking, information technology and telecommunications company that is a global provider of business communications systems. The international head quarters is in Basking Ridge, New Jersey, United States...
PBXes. It features many integrations with Avaya's PBXes, such as capturing the extension of the calling party and pronouncing that person's name (if they're also an AUDIX subscriber and have recorded their name on the system) when announcing the attributes of a message, automatic identification of subscribers when they are dialing in to retrieve their messages, and activating and deactivating MWIs.
It can also serve as a recording device. A subscriber with an appropriately administered feature button on their phone can press said button and within a few seconds, the station will be conferenced with AUDIX and AUDIX will record the conversation. The recording will be stored like a voice mail.
AUDIX systems are based on Unix
Unix
Unix is a multitasking, multi-user computer operating system originally developed in 1969 by a group of AT&T employees at Bell Labs, including Ken Thompson, Dennis Ritchie, Brian Kernighan, Douglas McIlroy, and Joe Ossanna...
, and share some software with Avaya's Conversant IVR
Interactive voice response
Interactive voice response is a technology that allows a computer to interact with humans through the use of voice and DTMF keypad inputs....
platform. Early forms of unified messaging
Unified messaging
Unified Messaging is the integration of different electronic messaging and communications media technologies into a single interface, accessible from a variety of different devices....
appeared in the late 80s
1980s
File:1980s decade montage.png|thumb|400px|From left, clockwise: The first Space Shuttle, Columbia, lifted off in 1981; American President Ronald Reagan and Soviet leader Mikhail Gorbachev eased tensions between the two superpowers, leading to the end of the Cold War; The Fall of the Berlin Wall in...
; earlier AUDIX releases interoperated with System V mail servers and with System 85 PBXes, when AT&T still owned UNIX. Many of the same status and control programs are used to operate AUDIX and Conversant systems, but an AUDIX system is geared specifically towards serving up voice mail and is not a general IVR platform.