Lifeline (Counselling service)
WordNet
noun
(1) Line thrown from a vessel that people can cling to in order to save themselves from drowning
(2) Line that raises or lowers a deep-sea diver
(3) Support that enables people to survive or to continue doing something (often by providing an essential connection)
"The airlift provided a lifeline for Berlin"
"She offered me a lifeline in my time of grief"
(4) A crease on the palm; its length is said by palmists to indicate how long you will live