You Can't Lead With Your Feet on the Desk
Encyclopedia
You Can't Lead With Your Feet on the Desk: Building Relationships, Breaking Down Barriers, and Delivering Profits (ISBN 0-470-87961-0) is a book by Edwin D. Fuller
, first published by John Wiley & Sons
, Inc. in 2011.
In You Can't Lead With Your Feet on the Desk,Fuller offers insight into how he and his small team of “pioneers” built Marriott into a leading global hotel chain, expanding overseas business from 16 hotels in six countries, grossing $325 million, to nearly 400 properties across 70 countries with $7B in revenues.
J. W. Marriott, Jr., Chairman and CEO of Marriott International authored the Foreword, stating “Ed shares scores of personal anecdotes from a 40-year corporate career, along with those of other leaders, that illustrate how deep personal relationships built on mutual respect and trust, and nurtured over time, can save a volatile business deal, inspire team members to greatness, ensure service excellence, bridge cultural divides, and create a long-term, profitable business.”
Fuller writes, “And my 10-million-plus miles have taught me a lot about the value of getting out from behind my desk and building relationships that span cultural differences.” He goes on to point out that “For any manager, knowledge of other cultures makes it easier to navigate the complexities of today’s multicultural workplace.” Fuller refers to his “10-million-plus miles,” which is actual air travel miles. The book is based on knowledge and information he has gathered while traveling extensively to lead global expansion of Marriott International
, Inc. during the 90s and 2000s.
You Can’t Lead with Your Feet on the Desk provides details on the following:
"You can't lead with your feet on the desk . . . or your brain on hold. Ed Fuller brings experience, intelligence, and heart to this inspiring guide to building relationships and the good things that follow when you do. The message is delivered in an engaging style that keeps you entertained and leaves you with lasting wisdom." - Michael V. Drake
, MD, Chancellor, University of California, Irvine
"You Can't Lead With Your Feet On The Desk is a thorough examination of the role of relationship as the currency of every culture. Using his knowledge and experience, Fuller provides information on the importance of considering individual needs and interests in crossing cultural borders to putting those needs in the context in which they can best be utilized."
Country: United States
Language: English
Publisher: John Wiley & Sons, Inc.
Publication date: 2011
Media type: Print (Hardcover)
Pages: 208
ISBN 978-0-470-87961-0 (first edition)
OCLC Number: HF5414.5.F865 2011
Dewey Decimal:
LC Classification: 662153769
Edwin D. Fuller
Edwin D. "Ed" Fuller is the President and Managing Director of International Lodging for Marriott International, a position he has held since 1991. He is a published author and considered a leading authority in the global hospitality industry...
, first published by John Wiley & Sons
John Wiley & Sons
John Wiley & Sons, Inc., also referred to as Wiley, is a global publishing company that specializes in academic publishing and markets its products to professionals and consumers, students and instructors in higher education, and researchers and practitioners in scientific, technical, medical, and...
, Inc. in 2011.
In You Can't Lead With Your Feet on the Desk,Fuller offers insight into how he and his small team of “pioneers” built Marriott into a leading global hotel chain, expanding overseas business from 16 hotels in six countries, grossing $325 million, to nearly 400 properties across 70 countries with $7B in revenues.
J. W. Marriott, Jr., Chairman and CEO of Marriott International authored the Foreword, stating “Ed shares scores of personal anecdotes from a 40-year corporate career, along with those of other leaders, that illustrate how deep personal relationships built on mutual respect and trust, and nurtured over time, can save a volatile business deal, inspire team members to greatness, ensure service excellence, bridge cultural divides, and create a long-term, profitable business.”
Fuller writes, “And my 10-million-plus miles have taught me a lot about the value of getting out from behind my desk and building relationships that span cultural differences.” He goes on to point out that “For any manager, knowledge of other cultures makes it easier to navigate the complexities of today’s multicultural workplace.” Fuller refers to his “10-million-plus miles,” which is actual air travel miles. The book is based on knowledge and information he has gathered while traveling extensively to lead global expansion of Marriott International
Marriott International
Marriott International, Inc. is a worldwide operator and franchisor of a broad portfolio of hotels and related lodging facilities. Founded by J. Willard Marriott, the company is now led by son J.W. Marriott, Jr...
, Inc. during the 90s and 2000s.
You Can’t Lead with Your Feet on the Desk provides details on the following:
- Build relationships through mutual respect
- Earn trust quickly by delivering during a crisis
- Understand how verbal and nonverbal cues can make or break a deal
- Lead from the front and be willing to give yourself the tough jobs
- Learn the local customs and history in order to create positive relationships
Contents
- Ditch the Desk
- The Value of Values
- To Respect is to Inspire
- Trust Must Be Earned
- Learn to Communicate
- Lead from the Front
- The Past Lives On
- Cultivate Your Connections
Reception
Bill Marriott states in his blog, “Among the many great management tips he shares are three that I recommend to you: One: to respect is to inspire…Number two: you have to earn trust…Third: lead from the front, as Ed certainly did in Egypt.”"You can't lead with your feet on the desk . . . or your brain on hold. Ed Fuller brings experience, intelligence, and heart to this inspiring guide to building relationships and the good things that follow when you do. The message is delivered in an engaging style that keeps you entertained and leaves you with lasting wisdom." - Michael V. Drake
Michael V. Drake
Michael V. Drake is an American physician and current chancellor of the University of California, Irvine .-Early years:...
, MD, Chancellor, University of California, Irvine
University of California, Irvine
The University of California, Irvine , founded in 1965, is one of the ten campuses of the University of California, located in Irvine, California, USA...
"You Can't Lead With Your Feet On The Desk is a thorough examination of the role of relationship as the currency of every culture. Using his knowledge and experience, Fuller provides information on the importance of considering individual needs and interests in crossing cultural borders to putting those needs in the context in which they can best be utilized."
Publishing Information
Author(s): Edwin D. FullerCountry: United States
Language: English
Publisher: John Wiley & Sons, Inc.
Publication date: 2011
Media type: Print (Hardcover)
Pages: 208
ISBN 978-0-470-87961-0 (first edition)
OCLC Number: HF5414.5.F865 2011
Dewey Decimal:
LC Classification: 662153769