I'm InTouch
Encyclopedia
I'm InTouch is a remote control software program that allows users to access and control a computer with the software installed from another computer or wireless device over the Internet. I'm InTouch is developed and marketed by 01 Communique
01 Communique
01 Communique is a Canadian technology company based in Mississauga, Ontario. The company develops integrated communications software and services. 01 Communique specializes in providing remote access to information stored on a Desktop PC over the Internet...

.

Product history

I'm InTouch was released to 01 Communique
01 Communique
01 Communique is a Canadian technology company based in Mississauga, Ontario. The company develops integrated communications software and services. 01 Communique specializes in providing remote access to information stored on a Desktop PC over the Internet...

's corporate partners in 2000 and entered full distribution in 2001. Early versions of I'm InTouch allowed users to set up a communications server on their home or office computer to access voicemail, emails, pages, and faxes from a web browser, phone, or wireless device.

01 Communique
01 Communique
01 Communique is a Canadian technology company based in Mississauga, Ontario. The company develops integrated communications software and services. 01 Communique specializes in providing remote access to information stored on a Desktop PC over the Internet...

 would eventually incorporate their technology for providing access to a personal computer from another remote computer that they received a patent for in 2005 into I'm InTouch. The company would launch a patent infringement lawsuit against Citrix Systems
Citrix Systems
Citrix Systems, Inc. is a multinational corporation founded in 1989, that provides server and desktop virtualization, networking, software-as-a-service , and cloud computing technologies, including Xen open source products....

 claiming the company's competing remote access
Remote access
In telecommunication, the term remote access has the following meanings:#Pertaining to communication with a data processing facility from a remote location or facility through a data link...

 software GoToMyPC
GoToMyPC
GoToMyPC is a remote control software service that enables the user to operate their computer from another computer, over the Internet. Citrix Online, a division of Citrix Systems, produces GoToMyPC.-Technology and business development:...

 infringed on their patent.

Technology overview

I'm InTouch consists of the two parts, the gateway server and client software installed on the user's computer. The server, located on 01 Communique
01 Communique
01 Communique is a Canadian technology company based in Mississauga, Ontario. The company develops integrated communications software and services. 01 Communique specializes in providing remote access to information stored on a Desktop PC over the Internet...

's premise, brokers the remote access session and communicates with the user's computer. All data communication takes place over ports 80 (HTTP) and 443 (HTTP over TLS/SSL). End-to-end communications are encrypted with 128-bit SSL.

Version updates

In 2005, version 4.0 expanded on previous versions Virtual Network Computing
Virtual Network Computing
In computing, Virtual Network Computing is a graphical desktop sharing system that uses the RFB protocol to remotely control another computer...

 (VNC) remote client remote feature by including full remote control options. Version 5.0 was released with remote control from Pocket PC devices added along with remote printing. Version 6.0 would be released in 2007 with the main addition being a remote chat feature.

In 2008, 01 Communique released an upgraded version of the software called I'm InTouch Premium. New to the program was a feature allowing users to remotely power on their shut down computers for access using Wake-On-LAN technology
Wake-on-LAN
Wake-on-LAN is an Ethernet computer networking standard that allows a computer to be turned on or woken up by a network message....

.

I'm InTouch Corporate Server Edition

In 2005, 01 Communique
01 Communique
01 Communique is a Canadian technology company based in Mississauga, Ontario. The company develops integrated communications software and services. 01 Communique specializes in providing remote access to information stored on a Desktop PC over the Internet...

 released I'm InTouch Corporate Server Edition (CSE), an enterprise level software package co-developed with Hitachi. The package included software to install on a company's server, bypassing the need to use 01 Communique's
01 Communique
01 Communique is a Canadian technology company based in Mississauga, Ontario. The company develops integrated communications software and services. 01 Communique specializes in providing remote access to information stored on a Desktop PC over the Internet...

 servers for remote access sessions. Version 2.0 was released in 2006 adding a remote "wake-up" feature allowing users to turn on a shut down computer from a web browser.

In Japan, Hitachi
Hitachi, Ltd.
is a Japanese multinational conglomerate headquartered in Marunouchi 1-chome, Chiyoda, Tokyo, Japan. The company is the parent of the Hitachi Group as part of the larger DKB Group companies...

markets I'm InTouch CSE as DoMobile CSE and combines it with their Flora Se210 notebook. The package is marketed towards companies concerned with data leakage from laptops.

External links

The source of this article is wikipedia, the free encyclopedia.  The text of this article is licensed under the GFDL.
 
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