ConsumerAffairs.com
Encyclopedia
ConsumerAffairs.com is a consumer advocacy and complaints site that defines itself as an “independent consumer news center”.
The site publishes original and reprinted stories on consumer-related topics.
The site compiles “consumer news, recall information and thousands of pages of consumer complaints,” along with original articles, press releases and alerts from the Consumer Product Safety Commission
and other public sources. While free to the reader, ConsumerAffairs.com generates a profit from advertisements.
The site also maintains a publicly searchable database of consumer complaints about various products, that can be submitted to the website.
Site users are invited to submit complaints about consumer products or services to the site, all complaints are reviewed by class action attorneys and are considered for publication on the site. Site users submitting complaints to ConsumerAffairs.com may be contacted by attorneys "in order to determine whether there is a legal remedy for your complaint"; however, the site offers users the ability to opt out of this feature if they wish.
The website has been sued on numerous occasions.
James R. Hood, a former public affairs
executive and Associated Press
executive, created the site in 1998.
The site publishes original and reprinted stories on consumer-related topics.
The site compiles “consumer news, recall information and thousands of pages of consumer complaints,” along with original articles, press releases and alerts from the Consumer Product Safety Commission
Consumer Product Safety Commission
The United States Consumer Product Safety Commission is an independent agency of the United States government created in 1972 through the Consumer Product Safety Act to protect "against unreasonable risks of injuries associated with consumer products." The CPSC is an independent agency that does...
and other public sources. While free to the reader, ConsumerAffairs.com generates a profit from advertisements.
The site also maintains a publicly searchable database of consumer complaints about various products, that can be submitted to the website.
Site users are invited to submit complaints about consumer products or services to the site, all complaints are reviewed by class action attorneys and are considered for publication on the site. Site users submitting complaints to ConsumerAffairs.com may be contacted by attorneys "in order to determine whether there is a legal remedy for your complaint"; however, the site offers users the ability to opt out of this feature if they wish.
The website has been sued on numerous occasions.
James R. Hood, a former public affairs
Public policy
Public policy as government action is generally the principled guide to action taken by the administrative or executive branches of the state with regard to a class of issues in a manner consistent with law and institutional customs. In general, the foundation is the pertinent national and...
executive and Associated Press
Associated Press
The Associated Press is an American news agency. The AP is a cooperative owned by its contributing newspapers, radio and television stations in the United States, which both contribute stories to the AP and use material written by its staff journalists...
executive, created the site in 1998.