mailliw
I just want you cell phone user to check your bills regularly. I encountered this unimaginable charging to my acct. When I got a new cellphone for my daughter which is gps ready and gps user friendly, I didn't expect to see any problem with it. Much more to my billing!! But to my surprise I was Charge gps usage which she didn't even use. When I complained, it was said that the phone had log in to gps. Alright if it had log in how can it incur such amt when infact your billing is that of php 10 per 30 minutes of usage the bill is for 2 weeks time. another fact is that, how can it still incurs gps charging when it is already out of the country the following month!!! What a shame to make this kind of charges, or simply highway robbery. I am frustrated with it cause they say it's an invalid complain. Since when is an undue charges complain becomes an invalid complain. I wanted very much to have it check by DTI but still I wanted the higher management to know it and resolve before any other action is taken. The amount is not that big, but it is the principle of that being charge of something not incurred.